Medical Assistant Customer Service

Driana Dye

**** ******* **** • Ft Worth, TX *****

**********@*****.***

817-***-****

Summary

Dependable, energetic and compassionate Medical Assistant seeking to obtain a position where my diverse medical

and clinical skills will contribute to the success of the medical team and quality of patient care.

Education and Certifications

Kaplan College – Fort Worth, Texas October 2011- July 2012

Medical Assistant Diploma Program

Honor Roll and Perfect Attendance Awards

National Association for Health Professionals July 2012

Nationally Registered Certified Medical Assistant (NRCMA) -pending

American Heart Association December 2011

BLS for Healthcare Providers (CPR and AED) Certification

Computer Skills

Windows Vista, Windows XP, Mac, Access, PowerPoint, Word, Quickbooks, FAS, Hyperion, Quicken, Basic computer

hardware assembly and component/device replacement, learns new software applications quickly, Data Entry,

Typing 35wpm, EMR Applications ~ ProtoMed, Medisoft, NextGen

Skills

Vital signs Phlebotomy

Charting, Medical Documentation Medical Terminology, Abbreviations

Injections, Capillary Sticks Assist Physician with Medical Exams

Knowledge of HIPAA regulations Coding: CPT/ ICD-9

Specimen collection and analysis Front Office Procedures/ Office Technology

Skilled use of an AED and EKG EMR, ProtoMed, Medisoft, NextGen

Experience

UNT Health Science Center, Primary Care - Fort Worth, Texas 160 Hour Externship

Medical Assistant Extern

Measured vital signs, obtained patient’s chief complaints and medical histories

Charted utilizing NextGen EMR Software, roomed patients, performed Injections

Specimen collection and analysis, assisted Physician with Medical Exams and Procedures

Performed ear lavages, EKG’s, patient communications and instructions

Various Front Office Procedures such as appointment scheduling and reminders, patient registration/ patient

discharge and maintained confidential medical records

Footlocker - Arlington, Texas November 2009 – Present

Cashier/ Previous Supervisor

Previously supervised a team of 6 members

Provided Quality Customer Service, Assisted customers with product selection and payment

Maintained a clean and safe working environment

Performed cash and credit transactions, reconciled daily cash receipts

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