Customer Service Sales

Suzanne Karen Hirschmann

** ********, ******, ** ***** ? 949-***-**** MOBILE ? 949-***-**** FAX ?

*************@*****.***

SUMMARY

Customer Service and Administrative Professional with over 15 years

experience working in diversified industries. Highly productive team member

assisting senior management in establishing and optimizing administrative

support processes to achieve growth and profitability objectives.

CORE CAPABILITIES

Excellent organizational, written and verbal communication skills

. Enthusiastic, dedicated team partner

. Proficient in Microsoft Word, Excel, PowerPoint, Outlook and

QuickBooks

. Finance - accounts payable, account receivable

. Customer service support and recruiting new customers

. Analytical Skills

PROFESSIONAL EXPERIENCE

Legal Aid of Society of Orange County

2012

. Paralegal Intern

. Prepared Legal documents and fielded calls relating to all Legal

Issues of the law.

. Responded to clients Cases and conducted telephone interviews

. Composed Case studies for Supervisory Attorneys review.

Jarred Powell Attorney at Law - Workers Compensation and Disability

Insurance 2012

. Paralegal Intern

. Preparing Documents, Legal drafting's and Writings for specific case

studies for Attorney

In the Workers Compensation Field.

TJ Maxx, Tustin, CA 2011-2012

Sales Associate

. Sales Associate and Front Desk Cashier for a retail store.

. Provide outstanding customer service support.

Technology Resource Center, Santa Ana, CA

2009-2011

Administrative Assistant

. Coordinated project bids and production of contracts.

. Maintained office organization and scheduling.

. Managed company accounting.

International House of Platinum, Los Angeles-CA 2006-

2009

Jewelry Buyer & Sales Representative

. Managed the West Coast Region for the jewelry company.

. Purchased diamonds and platinum jewelry.

. Sold over $250,000 annually in merchandise.

Home Team Resource Group, Irvine, CA

2002-2006

Realtor

. Generated new customer business for the real estate agency.

. Produced over $5 million in home sales.

. Handled all aspects of the mortgage business and coordinated home

sales with brokers.

Mushunda Travel, Cape Town, South Africa

1999-2002

. Generated International Sales for travelers touring South Africa.

. Coordinated air travel, ground transportation, lodging and tours for

travel customers.

. Specialized in sales of African Safaris.

EDUCATION

Irvine Valley College- Paralegal Associate Diploma

Damelin College, South Africa - Associate Diploma, Accounting & Business

Management

University of Witwatersrand, South Africa - Bachelor of Arts Degree,

Economics

LICENSES

Realtor License - State of California

National Council for Certified Personal Trainers - State of California

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