Customer Service Manager

Angela Sinclair

** ****** ****** ****: 678-***-****

Newnan, GA 30265

********.******@*****.***

Summary of Qualifications

> Management skills, customer service, working alone or in a team

environment.

> Microsoft Word, Excel, Outlook and ADP E-time,

Professional Experience

Wells Fargo Third Party Administrators, Newnan, GA 2/11 -

Present

Account Manager

> Manage COBRA Accounts for Clients

> Data Entry - Update system with new rates and information

> Customer Service

Foley Products Company, Newnan, GA 10/92 - 12/08

Human Resources Manager

Developed skills in management, team building and problem solving.

> Interview, check backgrounds, and hire applicants.

> Trained new employees on HR Policies and Procedures.

> Hourly Payroll for facility using ADP E-time.

> Assisted employees with questions regarding benefits.

> Investigated employee issues.

> Back-up for Receptionist, operated switchboard for a busy sales

office.

> Some Accounts Payable.

Country Touch, Newnan, GA 8/81 - 4/92

Co-Owner

> Maintain stock, inventory control and customer service.

> Assisted in building custom furniture.

> Taught Art Classes.

> Bookkeeper

Education

Attended Georgia Southwestern College Americus GA - 1 year

Graduated from Newnan High School, Newnan, GA

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