IT Technician
Resume:
|Justin Bossert |**** County road *** S |
| |Traverse city, MI 49637 |
| |231-***-**** |
| |********@*****.*** |
|EXPERIENCE | |
| |Hardware |
| | |
|Assistant manager |Dell |
|July 2012 - November 2012 |Apple |
|Natural Northern Foods |HP |
| |Toshiba |
|Prepared and cooked an assortment of foods including hummus, |Iphone |
|cheese spreads, salsa, and a variety of salads. | |
|Cleaned and maintained many different cooking appliances | |
|ranging from basic blenders to automated bottling machines. |Software |
| | |
| |Microsoft Office |
|IT Technician |2007 |
|July 2010 - Present |Windows server |
|Food DJ |2003 |
| |Mozilla Firefox |
|Stress tested servers and website by making sure links worked,|Google Chrome |
|also that there was no issues with bandwidth latency using |Internet Explorer|
|Apache on Fedora. | |
|Worked on QA for website design and implementation. |Safari |
|Repaired and maintained desktop computers for employees. |Itunes |
|Created basic users and groups in Windows Server 2003 and set |Adobe acrobat |
|permissions for the individual users. |Skype |
| |TightVNC |
| |Open office |
|Sales Associate | |
|August 2009 - September 2012 | |
|Toys R Us |Operating Systems|
| | |
| | |
|Assisted guests by answering questions and helping them locate|Windows |
|a variety of store items ranging from infant products to |XP/Vista/7 |
|computer net books. |Mac os |
|Helped guests with issues dealing from toys not working to |10.6X/10.7X |
|return problems. |Linux Fedora/Red |
| |Hat |
| | |
|IT Technician (internship) | |
|April 2009 - May 2009 |Networking |
|Traverse Area District Library | |
| |TCP/IP |
|Maintained a server based environment for five branch |LAN |
|libraries using active directory. |WAN |
|Troubleshot Windows and Macintosh computer issues such as log | |
|on problems, programs not responding, and server communication| |
|issues. |Other Skills |
| | |
| |Detailed-oriented|
| | |
|IT Technician |Excellent |
|December 2007 - September 2012 |follow-up skills |
|Peak organization, New York, New York |Customer Focused |
| |Hard worker |
|Wipe of hard disk using a program to zero a hard drive and | |
|erase all information. | |
|Fresh install of new Dell computers and update of all |Certifications |
|programs. | |
|Troubleshot a wide variety of different hardware and software |A+ certified |
|issues both in person and over the phone. |Net+ certified |
|Maintained and troubleshot HP printer issues ranging from |(MCITP) Microsoft|
|internal component issues to networking problems. |Certified |
|Repaired network connection issues including both physical and|Information |
|software based. |Technology |
| |Professional |
| |*Security+ |
|EDUCATION | |
| | |
|Associates Degree | |
|December 2009 | |
|Northwestern Michigan College, Traverse City | |
| | |
| | |
|Obtained a degree in Computer and Information Technology. | |
|Covered everything from basic computer repair to Cisco and | |
|server security. | |
| | |
| | |
|Graduation Certificate | |
|June 2005 | |
|Traverse Bay Area Career Tech Center, Traverse City | |
| | |
| | |
|Specialized in Repairing and maintaining computer and network | |
|systems. Experience with Red Hat based operating system. | |
| | |
| | |
|High School Degree | |
|June 2005 | |
|St. Francis high school, Traverse City | |
| | |
|General education focused on many areas such as math, science | |
|and history. | |
| | |
| | |
|ACTIVITIES & AWARDS | |
| | |
|Coordinator and Computer technician for gaming event, June 14 | |
|2007 | |
|Video game server administrator, November, 2006-present | |
|Toys R Us committee leader 2010-2012 | |
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