Business Analyst/Project Management
Resume:
Christy Banks
P.O. Box ****
Angier, NC *****
Phone: 919-***-****
Mobile: 919-***-****
**************@*****.***
Professional Objective:
A dedicated, detailed, oriented professional who is pursuing an opportunity to provide knowledge, skills,
and expertise to focus on goals and objectives to establish positive working relationships and ensure
consumer satisfaction.
Summary of Qualifications:
• Innovative and cost conscious, provides input and support to promote improvement of processes
• Organized process driven, leads special projects, Assumes and delegates multiple assignments
• Assembles, manage, mentor, and motivate teams while improving productivity and equality
• Designs, develops, and implements training for process improvement and system changes
• Provide strategic directions to generate optimal business conditions
Education:
• Health IT Workforce Program (Pursing), Itawamba Community College,
Tupelo, Mississippi
• Masters of Education in Educational Leadership (Pursing). Concordia University,
Portland Oregon
• Bachelor of Science, Computer Information Systems (2001), North Carolina Wesleyan College,
Rocky Mount, North Carolina
• Associates of Science, Computer Programming (1999), Johnston Community College,
Smithfield, North Carolina
Professional Development:
• Project Management: PMBOK Project Management
• Project Leadership* Dale Carnegie Public Speaking and Presentations
• Effective Communications
• Risk Analysis
• Technical Writing
• Business Analysis
• APICS
• Meaningful Use Stages 1 & 2
Computer Skills:
• Microsoft Products: Microsoft Windows, XP, Office Suite, Visio,
• Google: GoogleDocs
• Software Methodologies: SDLC Cycle, SaaS Application Model, Agile Technology
• Programming Languages: HTML, C++, COBOL, Visual Basic, DB2, Sequel, ABAP
• Additional Software Applications: Lotus Notes, Tivoli, Vantive, Peregrine
• Enterprise Resource Planning Applications: SAP R/3 4.6B, (Materials/Quality Management
(MM/QM), Sales and Distribution (SD) Production Planning (PP), and Finance/Controlling (FI/CO)
Modules), Business Information Warehouse (BW) Reporting Analyst, ACCIS Barcode, HR/Payroll,
Electronic Health Records (EHR)/Electronic Medical Records (EMR)
Banks, Page 2
Experience Highlights:
Banks Consulting & Professional Services
Angier, North Carolina
Training & Implementation Specialist (08/12-09/12)
• Created clinical workflow documentation request needed for a new EHR/EMR application
• Developed effective working relationships with internal and external development offshore teams in
order to communicate customer requirements and expectation of the product through the use of
creating Visio diagram workflow charts
• Work closely with development team and business to understand the application design and provide
feedback to ensure business, reliability, and testability needs are met.
Johnston Community College
Smithfield, North Carolina (09/2008 - 08/2012)
Part-time Adult Basic Skills/GED (Online) Instructor
• Provided daily instruction to adults over age eighteen in Reading, Writing, and Math Literary skills
• Assessed academic (Reading, Language, Math) strengths and weaknesses in preparation for testing
• Create and implement individualize mastery level goals and objectives
• Maintain academic records if each student as well as creating portfolio records
• Collaborate with school administration and instructors as needed
• Provide supportive training and assistance to new instructors; meeting with instructors, opportunities
for each instructor to shadow in the classroom, make sure that the instructors are familiar with forms
(LEIS, SAMS Module, etc.,) and close out documentation for each student
Part-time Human Resources Development Instructor
• Partnered with the local Department of Social Services to offer resume creation and employment skills
training to Work First and Benefit Diversion recipients in a computer lab
• Register, record, and maintain student records for each class
Bayer Pharmaceuticals
Clayton, North Carolina
IS Analyst (04/2000 - 02/2005)
• Partnered with internal and external customer
• Provided application and technical strategic directions
• Held responsible for full life cycle implementation
• Performed technical audits
• Created, developed, and implemented strategies and materials to conduct training across multiple sites
Technical/Validation Consultant
• Supported all levels of management and employees across global sites
• Troubleshot transactional performance problems
• Performed regression testing
• Created and resolved change management, configuration documents, project templates
• Developed and executed unit test cases
• Provided resolutions for test scripts documentation
• Developed customized reports for Supply Chain, Procurement, and Finance departments
Business Analyst/Liaison/Subject Matter Expert/System Administrator
• Implemented, tested, and supported changes in all SAP Modules: MM, WM, QM, SD, PP, FI/CO
• Served as Co-Chair of the Business Information Warehouse Steering Committee
• Reported directly to upper level management
• Lead special projects
• Served as Technical Liaison
Banks, Page 3
References:
Tiffany Montiar
Documentum Manager
Grifols (formerly Talecris Biotheraputics)
Clayton, NC
Eleanor Gullett
HRIS Manager
Grifols (formerly Talecris Biotheraputics)
Research Triangle Park
Durham, NC
Chris Lisanti
Desktop Support Manager
Grifols (formerly Talecris Biotheraputics)
Clayton, NC
Contact this candidate