Customer Service Data Entry
Resume:
Jane E. Smith
[pic]
Millersburg, OH 44654
*************@*****.***
Objective: To become an important part of your office team,
scheduling to create great office flow, striving to work
together to attract new clients with great service and
satisfaction, all while maintaining your established clients'
loyalty to your business. I am striving to obtain a new
position, where I can learn new and innovative ways to
accomplish mutual goals of success
Qualifications:
|* |Skilled in QuickBooks, Microsoft Works, Word, Publisher, and |
| |Excel |
|* |Working experience and trained trainer for Intervet and |
| |Cornerstone programs |
|* |Excellent customer service and organizational skills |
|* |Experience in bookkeeping, data entry, accounts receivable, |
| |billing, scheduling, and multi-line telephone systems |
Experience: East Holmes Veterinary Clinic, Inc.
1993 - 2012
Office Assistant ~ Receptionist
Berlin, OH
* Responsible for data entry, end of month billing, deposits
and accounts receivable
* Received and fielded customer complaints, working for
amicable resolution
* Responsible for a four line phone system
* Scheduled appointments for a five doctor practice and
assisted customers
* Maintained records and office during scheduled appointments
* Communicated with other states and various countries for
movement and shipment of animals
requiring a high level of security and accuracy
* Wrote reports, maintained research information, and
performed clerical duties
* Maintained client/patient charts to assure accuracy of
information for each office visit
* Prepared examination and treatment rooms by stocking them
with appropriate supplies
* Performed hygiene-related duties such as clipping animals'
claws, and cleaning and polishing teeth
* Monitored animals' recovering from surgery and notified
veterinarians of any unusual changes
* Prepared presentations for Veterinarians as assigned
Gloria's Boarding & Grooming
1986-
1993
Manager
North Canton, OH
* Responsible for day to day operations of
the office
* Accounts payable and receivable, daily
deposits, data entry
* Scheduled appointments for three groomers
* Combed, clipped and shaped dogs' coats
using knowledge of canine characteristics and grooming
techniques and styles
* Ordered supplies as necessary
Schlabach's Store
1980-1985
Customer Service Representative
Walnut Creek,
OH
* Assisted customers with purchases
* Operated cash register
* Priced items and put displays up
Education: Hiland High School, Graduate
Berlin,
OH
University of Akron, Wayne College
Orrville, OH
Continuing education courses in QuickBooks, Word,
and Excel
Contact this candidate