Angela Durkin
**********@*******.***
Salem, WI 53168
Phone 407-***-****
Seeking a career with a progressive organization where I can utilize my
schooling, knowledge and experience in management, to break into the Legal
field.
Experience
Burger King Corporation July 2011 - Nov
2012
General Manager Multi Units
o Develop and train Assistant Managers, and Restaurant Managers for
other stores.
o Measure external customer satisfaction and execute plans to increase
brand loyalty.
o Implement and conduct in-restaurant new products and procedures.
o Ensure execution of all security, food safety and maintenance of the
restaurant. (food safety verified)
o Recruited, staffed, scheduled and retained employees.
o Increased sales and controlled costs to deliver optimum business
results for all areas of accountability.
o Maintained critical standards for product quality, service speed
and quality, cleanliness and sanitation.
The Berlinsky Law Firm, PA May 2010 - July
2011
Assistant Office Manager
Multi offices
o Answer multi phone line
o Review Client Packets to ensure all information is correct
o Scan necessary documents into files
o Excellent written verbal and interpersonal communication skills
o Creative thinking so office runs more proficient
o Organized and multi task efficiently
o Bookkeeping
o Prepare and conduct Audits on files
o Schedule Appointments for firm and personal to Mr. Berlinsky
o Master Amicus 2010
o Work with Best Case for Attorney's and Paralegals
Murphy USA
General Manager September 2008
-January 2010
Managed a 60 Million dollar site
o General site Maintenance
o Project and control accurate profit & loss line items.
o Administer all in-station records and procedures including benefits,
payroll, inventories, security and employee personnel files.
o Demonstrated and reinforced leadership behaviors and basic people
standards necessary to gain commitment from crew and other shift
managers.
o Recruited, staffed, scheduled and retained employees.
o Controlled all profit and loss line items, while increasing
sales and delivering optimum business results.
McDonalds Corporation, Orlando, Florida
February 1991 - September 2008
Restaurant Manager (General Manager)
Managed a 7 Million Dollar restaurant
o Develop and train Assistant Managers, and Restaurant Managers for
other stores.
o Measure external customer satisfaction and execute plans to increase
brand loyalty.
o Implement and conduct in-restaurant new products and procedures.
o Ensure execution of all security, food safety and maintenance of the
restaurant. (food safety verified)
o Recruited, staffed, scheduled and retained employees.
o Increased sales and controlled costs to deliver optimum business
results for all areas of accountability.
o Maintained critical standards for product quality, service speed
and quality, cleanliness and sanitation.
Education Awards
Virtual Learning Center
Graduated Medical Transcription April 2009 Outstanding
Assistant Manger
Outstanding People Award
Florida Metropolitan University Most Operational
Improvement Associates in Criminal Justice, May 2005
Awarded the Golden Hat Graduated magna cum laude
Awarded the Presidents Award Other
Hamburger University Fluent in Spanish
Dec 2004 ROLP Serve Safe Certified until
2016
Dec 2006 BLP
Study: Strategic Business Planning
Graduated on the Deans list
References Available Upon Request