Human Resources Management

Patrick M. Dunphy

Newtonville Avenue, Newton, MA 02458 - 315-***-**** - **********@*****.***

An extensive background in Human Resources and Recruitment with a

Bachelor's Degree in Employment and Labor Relations. Over 8 years of

experience in Administration, Employee Relations, Management Counseling,

Vendor Management, Recruitment and Compensation. Industry experience in

Health Care, Telecommunications, B

anking, and Social Services.

Professional Experience:

Catholic Charities of Boston Boston, MA

January 2012 - Present

July 2004 - July 2006

Human Resources Generalist (Job Stability)

. Document and mediate all employee relations issues throughout the

organization. Work with legal counsel on potentially legal exposure.

Research and stay updated with all state and local employment laws.

Handled employee grievances through counseling and disciplinary

action

. Manage job descriptions in an effort to keep all employees positions

and job duties up to date.

. Conduct external surveys with similar organizations using

SurveyMonkey, email, and direct cold calls to evaluate business

practices, salary, benefits, etc.

. Conduct internal employee surveys to rate employee satisfaction in all

aspects of their work.

. Investigate and document all unemployment and workers compensation

claims.

. Travel to various sites providing information to supervisors regarding

agency policy and procedure, FMLA, and employee relation's issues

. Conduct background checks including CORI/SORI for Massachusetts

residents

. Conduct new employee orientations

. Oversee the recruitment efforts for the entire organization. Liaison

with all 35 sites in the Eastern Massachusetts area and advertising

agencies to ensure appropriate receipt and circulation of all required

paperwork for advertising.

. Plan and implement all employee trainings

. Various administrative duties including employee badges, billing

allocations, Intranet maintenance, etc

. Vast experience with ADP HRIS system

. Successful implementation of a 403(b) program while working with

consultants from Fidelity and the Bostonian Group, as well as Finance

and Payroll; oversaw the transition

Quanta Services, Inc. Norwich, NY/Dallas, TX

September 2009 - November 2011

Human Resources Generalist

National Resource Manager (Location)

. Oversaw all processes pertaining to recruitment, retention,

terminations, promotions, compensation, benefits, payroll, employee

relations, team enhancements, administration, talent management,

performance reviews, safety, worker's compensation, legal compliance,

organizational development, HRIS administration, FMLA, professional

training & development and diversity awareness

. Managed over 25 vendors including temporary, permanent, and

contracting companies on a daily basis. Assured all payroll, invoice,

and other applicable documents and paperwork were submitted through

our management software program in a timely fashion. Communicated

employee needs and deadlines to all vendors as needed in high volume

months. Negotiated contracts (MSA, NSA, etc), bill rates, and pay

rates. Assured all vendors were up to par with our insurance and W-9

requirements.

. Developed, implemented, and improved all Human Resources and

Recruitment policies and procedures to meet organizational needs

. Worked closely with the Safety Department to ensure employees were in

OSHA and company requirements

. Certified to administer on-site drug tests including urine, hair and

saliva samples

. Guided management through new process changes, internal tools and

resources, employee feedback, new hire orientation and on-boarding and

staff development

. Continuously researched new and updated legal matters pertaining to

Human Resources using contacts and Employment Law memberships and

their affiliates

. Trained, mentored, and developed HR administrators and the Recruitment

team

. Most recent accomplishment was to oversee the consolidation of four

newly acquired companies nationwide into one entity. Merged and

managed all HR processes and procedures, recruitment, consolidating

handbooks, benefits, codes, new hire paperwork, and became the key

point of contact for over 500 employees

Emergency Service Partners Austin, TX

December 2008 - July 2009

Physician Recruiter

. Recruited qualified physicians for medical staff and assisted and

coordinated the development of strategic and comprehensive physician

recruitment plans in accordance with the needs and goals of the

company

. Accountable to communicate and implement corporate strategic

initiatives to meet the program goals and objectives.

. Responsible for candidate lead generation, pre-screening and

appropriate follow-up for physician candidates in designated

specialties

. In coordination with the recruitment team, developed effective

recruitment strategies and campaigns for recruitment of physicians in

training and development

. Developed strong relationships with candidates and hospital

administrators; identified candidates via cold calling, Internet,

journals, and various databases

. Ability to provide detailed information to providers on the company,

hospital, compensation plan, and community

. Initiated compensation surveys and compiled data for new contracts

with hospitals

. Determined marketing & recruiting approaches through recruitment

planning; attended conferences and job fairs

Indymac Bank Boston, MA/Austin, TX

July 2006 - December 2008

Recruiter/Human Resources Generalist

. Sole HR/Recruiter presence for a workforce of over 700 employees

. HR Generalist responsibilities included providing information

regarding benefits, ER issues, compensation, policy and procedure,

terminations, orientations, employee paperwork, etc.

. Managed the on-site staffing agency

. Recruited candidates, screened resumes, and maintained application

files. Administered tests and conducted initial interviews of

selected candidates before passing qualified ones on to interviews at

the department level.

. Provided information to employees regarding policy and procedures and

processed all paperwork for new hires and current employees regarding

transfers, referrals, and evaluations

. Provided coaching and counseling for all managers, with regards to

employee discipline, complaints and grievances, terminations, and

promotions

. Recruited, Interviewed and Hired 75% of the in house staff

Education:

State University of Potsdam, Potsdam, NY

August 2003

Bachelor of Science in Employment and Labor Relations

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