Sales Management

Richard Parillo

Home 203-***-**** *** Alps Rd. #32

Cell 781-***-**** Branford, CT 06405

***********@*******.***

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Executive Summary

Executive Management and Operations Professional experienced with a

demonstrated record of success to increase organizational efficiency and

enhance productivity. Held responsibility for division operations with as

many as 20 operating facilities and 400 personnel. Budgetary

responsibilities included budgets ranging from $300,000 to $12,000,000 per

year.

Professional Background

Director of Facilities Solutions 2008 to 2012

Pro-Link Inc. Canton, MA

. Hired as subject matter expert to support Corporate Sales and Marketing

activities

. Developed Corporate Strategic Accounts Program

. Developed Building Service Contractor and Long Term Care programs

. National Sales Director of Operations for Software program targeted

towards in-house janitorial operations

. Provide member accounts with training and consulting support for

facility operations problems

. Seminar speaker at numerous industry trade shows and events

Director of Environmental Services 2007 to 2008

Covenant Village of Cromwell Cromwell, CT

. Responsible for all trades and maintenance operations, security,

transportation, housekeeping, and grounds

. Restructured the departmental management operating systems such as

inventory control and quality control

. Reduced department operating budget through outsourcing and increased

labor productivity

. Chairman of Campus Safety Committee

Vice-President Operations Janitorial Services 1999 to 2007

O, R&L Facility Services New York, Connecticut, and Florida

. Created and developed the janitorial operation from $300,000 sales

annually to $6,000,000 sales annually

. Managed multi-site operations for as many as 15 accounts and 300

personnel

. Developed policy and procedure manuals and training program designed to

increase employee productivity

. Conducted customer facility audits and made recommendations for

improvements of custodial operations

. Provided facility management and equipment overhaul responsibilities

for a $5M 'reorganization project'

. Responsible for all start up activities for Division

Director of Environmental Services 1993 to 1998

Columbia Presbyterian Hospital New York, NY

. Directed a department of 389 union employees as well as managers and

administrative staff

. Provided 'front line point of contact' for all patient relationships,

complaints, and problem resolution

. Restructured department to facilitate cost controls and efficiency

. Efforts included implementation of robotics to reduce labor costs,

elimination of redundant waste hauling contracts

. Served as key member of various hospital committees including infection

control committee, safety committee, and recycling committee

. Interfaced with numerous state, federal and accrediting agencies

. Reduced department budget from $18,000,000 per year to $12,000,000

Prior Experience - Prior to 1993 I held numerous management positions in

manufacturing while I attended graduate school. These positions were

primarily in Materials Management and Operations.

Education

MBA - Business Administration

BA - Human Resources

University of New Haven West Haven, CT

Certifications

> Certifications: Registered Executive Housekeeper (IEHA)

> Certified Healthcare Environmental Services Professional (AHE)

> Independent Certification Expert (CIMS) - ISSA

Activities

> CT. Green Building Council - Healthcare Committee

> South Village Condo Association Board of Directors

> Branford Rotary Club

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