Yonelba Olivo
Bronx, NY ***60
*******.*********@*****.***
OBJECTIVE
To seek a competitive position that will allow me to utilize my experience and skills to help the company grow and excel further.
EDUCATION
Bronx Theatre High School
Bronx, NY (9/04-6/08)
High School Diploma
College of New Rochelle Rosa Parks
NY, New York 10027
Currently enrolled
SKILLS
Fluent in English and Spanish. Quick study, with an ability to easily grasp and put into application new ideas and concepts. Microsoft Office & Power Point Proficient, Filing Expert, Team Player /Leader, Hard-worker, Reliable, Communication skills are great, Ambitious, Headstrong, Responsible, Reliable, and very Enthusiastic.
WORK EXPERIENCE
Assistant Manager / Front desk
Lucille Roberts Women Fitness
New York, NY (02/10-05/12)
• Design and promote activities that satisfy customer demands and revenue
• Advertise and promote the facility to increase usage
• Organize, train and supervise staff including drawing out team quotas
• Maintain high levels of customer care and handle complaints as necessary
• Write monthly and weekly and reports
• Complete a wide range of other administrative tasks
• Managed different locations which involved a wide range of cultures.
Cashier/Sales
American Girl Place
New York, NY 09/07-08/09
• Maintain good relationships with regular and permanent customers
• Giving high standard luxury service to customers
• Assisted with Inventory / Stock
• Promoted new products and persuaded customers into purchasing
Implanted sales tactics in achieving target
Assisted customers on sales floor and at cash wrap
Sales Associate
Staples, New York, NY (01/09-07/09)
• Send and receive faxes and e-mails
• Cashier, perform various transactions, handling currency on a daily basis
• Assist customers with orders and requests which require attention to detail and patience
• File paperwork and obtain product knowledge
• Research on behalf of customers, locating inventory and contacting stores
• Replenishing product at the beginning and ending of work day
References available upon request.