Customer Service Assistant

**** ****** *****

Baltimore, Md *****

Tel: 410-***-****

Email: *************@*****.***

Education

Morgan State University

****-*******

Baltimore City College High School

****-****

Work History

Sodexo

09/11- Present

Barista/ Cashier

• greet and assist customers

• provide great customer service skills

• handle money and operate cash register

• operate expresso machine to make drinks (cappuccino, americano, latte, mocha, hot chocolate, chai tea, hot apple cinder)

• operate blender to make smoothies, iced cafe latte, iced caramel latte, iced mocha, and mochachino

• restock items as needed

• make coffee before opening and throughout the day

• organize & keep cyber cafe clean

Kelly Services

08/12

Cashier/ Assistant

• greet and assist customers

• provide great customer service skills

• handle money and operate cash register

• assist customers in finding necessary books and items for their classes

• organize bookstore

Shoprite Food Market

04/12- Present

Front End Cashier

• greet and assist customers

• maintain great customer service skills

• operate cash register

• manage money & bag groceries

• organize & reshelf products

Wegmans Food Markets

Front End Cashier

9/08- 8/11

greet and assist customers

maintain great customer service skills

operate cash register

manage money & bag groceries

organize & reshelf products

Volunteer Experience

I have been a part of the Community Youth Corps program, where I was placed at Enoch Pratt Free Library Waverly Branch to be a library assistant. I also volunteered to help build the YMCA of Central Maryland playground located on 33rd St.

Certification & Training

ILT Class: Hunt Valley FE Wrap Up- Cashier

ILT Course: Diversity Awareness (L&G 2010)

Allergen Awareness Training

Skills

I have experience in customer service. I love working with people and I plan to major in business.

I am good with computers. I am able to operate Microsoft Office programs. I completed a class in graphic design and I can type over 60wpm. I also have experience working with children. As a volunteer at Community Youth Corps, I would read stories and engage in activities with the children. I have 8 years of babysitting experience and I love working with children.

Achievements

Dr. Ben Carson Scholarship

R.M.S.C Frostburg State University Award

Valedictorian (2006)

Contact this candidate