Manager Property
Resume:
|Objective |To obtain a position that will enhance my career |
| |professionally. |
|Professional |Feb 2010 to Oct 2012 (remotely, effective |
|Experience |09-24-12) |
| |Columbia Heights Village Apartments/Clark Realty |
| |Mgmt. Washington, DC |
| |Operations Manager |
| |I was responsible for overseeing the rental account|
| |ledger audits for a 406 apartment, Section 8/tax |
| |credit property. Ensured that the rental account |
| |ledger audits were accurate upon completion. |
| |Worked closely with the compliance and the |
| |accounting departments to ensure that all manual |
| |adjustments needed were completed promptly. |
| |(onsite) Posted all money received to rental |
| |account ledgers, called residents to find out the |
| |status of their delinquent rental accounts, filed |
| |monthly suits on residents that had delinquent |
| |rental accounts and appeared in landlord/tenant |
| |court on behalf of management for possession. |
| |(onsite) Prepared the monthly closing in the Boston|
| |Post system. Ensured that all financial reporting,|
| |records and paperwork were performed correctly and |
| |in a timely manner. Assisted with technical issues|
| |as they relate to the MRI/Boston Post system. |
| |Assisted in other departments as needed. |
| |May 2009 to Feb 2010 |
| |Fort Totten Station Apartments/Clark Realty Mgmt. |
| |Washington, DC |
| |Property Manager/Floater |
| |Was responsible for the Leasing of a 308 luxury |
| |residential apartment home community with the |
| |convenience of 5,000 square feet of retail space. |
| |Ensured that apartments were leased to qualified |
| |applicants in accordance with our company |
| |procedure. Prepared and administered the operating|
| |budget, including control of monthly expenses using|
| |the Budget Control Book. Supervised a staff of 7 on|
| |site and had total responsibility for the property,|
| |including directly responding to the Vice |
| |President. Ensured that all financial reporting, |
| |records and paperwork were performed correctly and |
| |in a timely manner. Identified training needs and |
| |recommended training to the Vice President. |
| |Maintained the employee records and processed |
| |payroll. |
| |June 2007 to May 2009 |
| |Columbia Heights Village Apartments /Clark Realty |
| |Mgmt. Washington, DC |
| |Property Manager |
| |Was responsible for the Leasing of apartments for a|
| |406 apartment, Section 8/tax credit property. |
| |Ensured that apartments were leased to qualified |
| |applicants in accordance with company procedures |
| |and Equal Housing Opportunity (EHO) requirements. |
| |Prepared and administered the operating budget, |
| |including control of monthly expenses using the |
| |Budget Control Book. Supervised a staff of 14 on |
| |site and had total responsibility for the property,|
| |including directly responding to the President. |
| |Ensured that all financial reporting, records and |
| |paperwork were performed correctly and in a timely |
| |manner. Identified training needs and recommend |
| |training to the President. Maintained the employee|
| |records and processing payroll. |
| |October 2002 to February 2007 |
| |New Hampshire Business Center/Blake Real Estate, |
| |Inc. Hyattsville, MD |
| |Assistant Property Manager |
| |Greeted prospects, conducted tours for available |
| |office space, processed applications & deposits, |
| |verified information and leased office space to |
| |qualified applicants. Ensured that current leases|
| |were renewed on a timely basis. Ensured that all |
| |financial reporting, records and paperwork were |
| |performed correctly and in a timely manner. Made |
| |daily rental deposits, posted all money received to|
| |rental accounts, called tenants to find out the |
| |status of their delinquent rental accounts, filed |
| |monthly suit on tenants that had delinquent rental |
| |accounts and appeared in landlord/tenant court on |
| |behalf of management for possession. Prepared the |
| |monthly closing and rent-up in the MRI system. |
| |Answered the telephones, took messages, forwarded |
| |calls, and transacted business with tenants and |
| |visitors. Received all correspondence, date, |
| |stamped and forwarded to the Property Manager. |
| |Received maintenance request, prepared work request|
| |to be posted in the MRI system. Was responsible |
| |for all typing, filing & copying. Supervised a |
| |staff of 03 on site and had total responsibility |
| |for the property, including directly responding to |
| |the Vice President, in the absence of the Property |
| |Manager. |
| |August 2000 to October 2002 |
| |Columbia Heights Village Apartments/Clark Realty |
| |Mgmt. Washington, DC |
| |Property Manager |
| |Preparation and administration of the operating |
| |budget, including control of monthly expenses using|
| |the Budget Control Book. Supervised a staff of 15 |
| |on site and had total responsibility for the |
| |property, including directly responding to the |
| |Regional Vice President, in the absence of the |
| |Regional Property Manager. Ensured that all |
| |financial reporting, records and paperwork were |
| |performed correctly and in a timely manner. |
| |Identified training needs and recommended training |
| |to the Regional Property Manager. Was responsible |
| |for maintaining the employee records and processing|
| |payroll. |
| |August 1999 to August 2000 |
| |Columbia Heights Village Apartments/Lend Lease |
| |Washington, DC |
| |Assistant Property Manager |
| |Supervised a staff of 13 on site and had total |
| |responsibility for the property, including directly|
| |responding to the Regional Vice President, in the |
| |absence of the Property Manager. Ensured that all |
| |financial reporting, records and paperwork were |
| |performed correctly and in a timely manner. Was |
| |responsible to provide Rentroll/technical support |
| |to four additional Boston Financial Properties. |
| |Identified training needs and recommend training to|
| |the Property Manager. Was responsible for |
| |maintaining the employee records and processing |
| |payroll. |
| |September 1995 to August 1999 |
| |Columbia Heights Village Apartments/Lend Lease |
| |Washington, DC |
| |Certified Occupancy Specialist |
| |Leased apartments for a 406 apartment, Section |
| |8/236 property. Greeted prospects, showed |
| |apartments, received applications & deposits, |
| |verified information, followed up with prospects |
| |and ensured that leases were renewed on a timely |
| |basis. Leased apartments to qualified applicants |
| |in accordance with company procedures and Equal |
| |Housing Opportunity (EHO) requirements. Conducted |
| |the annual inspections. Prepared and sent the |
| |TRACS Report through modem to HUD. Complied with |
| |all local, state and federal regulations as well as|
| |all company policies and procedures. |
| |November 1994 to September 1995 |
| |Columbia Heights Village Apartments/Boston |
| |Financial Washington, DC |
| |Administrative Assistant/Accounts Receivable |
| |Made daily rental deposits, posted all money |
| |received to rental accounts, called residents to |
| |find out the status of their delinquent rental |
| |accounts, filed suit on residents that had |
| |delinquent rental accounts, appeared in |
| |landlord/tenant court on behalf of Columbia Heights|
|Education |Village for possession. Prepared the weekly and |
| |monthly closing for the Boston Office. Transferred|
| |daily deposit amounts via telephone through the |
| |Bank of Boston Concentration Services. Called in |
| |the Monday Morning Reports to the Boston Office. |
| |February 1991 to November 1994 |
| |Columbia Heights Village Apartments/Boston |
| |Financial Washington, DC |
| |Receptionist/Secretary |
| |Received calls, transacted business with residents |
| |and visitors. Received rental payments and |
| |correspondence, dated, stamped and forwarded to |
| |Resident Manager. Received maintenance request, |
| |prepared work orders to be posted in the McBee |
| |Journal. Was responsible for all typing, filing, |
| |copying and assisted with scheduling the events |
| |that took place in the social room. |
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| |May 26, 2010 to May 28, 2010 |
| |National Center For Housing Management |
| |Fairfax, Virginia |
| |Tax Credit Specialist Refresher Course (TCS) - |
| |Certificate of completion |
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| |December 10, 2008 to December 12, 2008 |
| |National Center For Housing Management |
| |Alexandria, Virginia |
| |Tax Credit Specialist (TCS) - Certificate of |
| |completion |
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| |June 11, 2008 to June 13, 2008 |
| |National Center For Housing Management |
| |Alexandria, Virginia |
| |Certified Occupancy Specialist Refresher Course |
| |(COS)-Certificate of completion |
| | |
| |November 6, 2000 to November 8, 2000 |
| |Boston Financial Property Management |
| |Boston, Massachusetts |
| |Rentroll Support Team Training - Certificate of |
| |Completion |
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| |December 11, 1995 to December 13, 1995 |
| |National Center For Housing Management |
| |Alexandria, Virginia |
| |Certified Occupancy Specialist Course |
| |(COS)-Certificate of Completion |
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| |October 1989 to January 1990 |
| |Howard University Saturday College |
| |Washington, DC |
| |Business Law-Certificate of Completion |
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| |March 1990 |
| |HD Woodson Senior High School(Graduation Site) |
| |Washington, DC |
| |GED |
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|Summary of | |
|qualifications | |
| |Proficient in Microsoft Word 2010, Microsoft Excel |
| |2010, Microsoft Windows |
| |7, Microsoft Works For Windows 2010, Microsoft |
| |Publisher 2010, Microsoft Outlook 2010, Internet |
| |Explorer 9.0, Adobe Acrobat Reader 10.1.4 |
| |Boston Post |
| |HUDManager ver. 1.4.1, Rentroll ver. 2.3 2000 |
| |Lotus Notes 4.6 |
| |Jenark |
| |Amsi |
| |MRI |
| |Interpersonal skills |
| |Managerial skills |
|References |Available Upon Request |
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