Quality Assurance Customer Service
Resume:
Rick Fulcher
King, NC *****
Telephone: 336-***-****
Cell Phone: 336-***-****
Profile:
RELIABLE, HARDWORKING, DETAIL ORIENTED PROFESSIONAL WITH OVER 20 YEARS OF
EXPERIENCE IN ALL PHASES OF MANUFACTURING, INCLUDING RECEIVING, PRODUCTION,
INVENTORY CONTROL, AND SHIPPING.
15 years of experience in Shipping Logistics and 5 years of experience as a
Line Coordinator.
I have experience with a multitude of Computer programs and software.
I am creative in my way of thinking, have good Communication skills, and
thrive under pressure.
I am goal driven, team oriented, always striving to do whatever is needed
to ensure that the Customer's needs are met according to their demands.
OBJECTIVES:
Given the opportunity, my experience and drive will generate immediate
return on investment, as I dedicate all my efforts to improve myself, as
well as bring dividends to your company.
Thank you for your consideration.
Experience
SONOCO CORRFLEX; RURAL HALL, NC - 1989-2010
Shipping Logistics Clerk
Coordinated with the Production department, Customer Service, and carriers,
in order to fulfill on-time customer demands.
Responsible for all logistical movement of customer orders on a daily and
weekly basis.
Responsible for planning shipments for various Distribution warehouses all
over the country.
Supervised 3-5 lift drivers.
Maintained a good flow of movement of between 300-1000 pallets of
freight coming off of 10-15 production lines on a daily basis.
Provided a Daily Planner for every pallet of production to each lift
driver.
Provided lift drivers instructions for all palletized freight
(Shipping out, Warehoused, etc.).
Rotated trailers in and out all day.
Compiled weights and measures on all out-bounds goods.
Made advanced calls to carriers for HOT freight or Live loads.
Verified ALL loads outbound.
Produced all shipping documentation for in-house and per Customer
demand.
Constantly updated carriers and customers of status of any given
freight.
Handled all parcel shipment (case goods, samples, documents,etc.)
Handled all Hazmat shipments.
Handled all International shipment and Customs paperwork.
Maintained Security records of all loaded trailers on the yard.
Provided Monthly Safety meetings with all shipping employees.
Line Coordinator
Responsible for efficient production, training, and fulfillment of customer
orders. Also responsible for maintaining all necessary production
paperwork. Kept accurate records on man hours used per shift.
Warehouse Lift Driver
Operated various types of fork-lifts in the warehouse. Responsible for
moving and managing any and all warehouse materials.
Lowes Hardware; Winston-Salem, NC - 1986-1988
Contractor Sales Associate
Worked with contractors on all phases of residential and commercial
construction. Calculated supply's needed. Arranged to on-site delivery of
materials if needed.
AT&T; Winston-Salem, NC - 1979-1985
Production Machine Operator
Responsible for manufacturing various electronic telecommunication
components for various applications.
Quality Assurance Auditor
Responsible for maintaining quality assurance through random testing of
various electronic components.
EDUCATION
North Forsyth Senior High school- Graduated in 1979.
Skills
. COMPUTER LITERATE
. Experienced with Microsoft: Word, Excel, and Office.
. Experienced with JD Edwards (AS400), RF Scanners, Lotus Notes, SAP
Operating systems, UPS WorldShip, FedEX On-Line Shipping.
. Hazmat Certified.
. International Shipping.
. Cycle counting warehouse materials.
. Inventory control.
REFERRALS
Barry Fulk: Landlord:
Ron Lockhart: Receiving Clerk, Sonoco Corrflex:
Contact this candidate