IT technician

Peggy Bullard

**** *** *** *** *** Anderson, CA, 96007 530-***-**** ***********@*****.***

ht tp://www.linkedin.com/in/peggybullard87

Personal Profile

AA degree in IT security and programming fundamentals

BS degree in IT Multimedia & Visual Communication

California state personnel board Office Assistant and Program Technician exam certifications

Education

University of Phoenix – Sacramento Online Campus

AA degree in IT security and programming fundamentals 2/12

University of Phoenix – Sacramento Online Campus

BS degree in IT Concentration in Multimedia & Visual Communication Expected Graduation 2013

Experience

[Stanley Steemer]

[ 6/2010 12/2010 ] [ Shasta Lake City, Ca ]

[ Accounting/Customer representative ]

Answer incoming customer calls, schedule appointments, estimate cost of cleaning, set up routes for service techs, run

dispatch for crews to optimize production and time, explain different products available to the customer and mail, or fax

outstanding bills and receipts to customers.

[ 6/2009 10/2009 ] [Allianz heating and air] [ Red Bluff, Ca ]

[ Appointment setter ]

Generate leads through home depot for free A/C consultation appointments. Explain to customers the

benefits of an A/C system and the cost efficiency of replacing out dated A/C.

[ Cross Roads Feed ]

[ 6/2008 9/2008 ] [ Red Bluff, Ca ]

[ Cashier/ office assistant ]

Cashiering, customer service, Stocking, product audit for pricing, ordering, invoices and receptionist

duties.

[ Fish and Game ]

[ 8/2007 3/2008 ] [ Redding, Ca ]

[ Seasonal Clerk ]

Customer service, answer phones, process mail and faxes, file big game tags, enter all special licenses

into the computer system, cashiering, sales of hunting and fishing licenses, permits and stamps. Audit

and file invoices for expenses incurred by the department and file in appropriate fiscal year.

[CDF ]

[ 9/2006 8/2007 ] [ Redding, Ca ]

[ Cost recovery Technician ]

Data entry on new fire incidents, Enter information into the system for billing packages, sort, send and file

mail, typing, answering phones, copying, creating billing packages by finding all data associated with

incident, audit all material for incidents, create estimates of cost for each incident, fax and put timesheets

into computer system, audit invoices and make sure all time recorded matches with epay.

[ My T Fine Foods ]

[ 2/2006 11/2006 ] [ Bella vista, ca ]

[ Point of sale coordinator/ Office technician ]

Add new products into the “POS” system, send back damaged or incorrect products, fix registers and

back office computers, filing, answering phones, mailing, download and audit invoices weekly, change

prices in system and change shelf tags. Ordering, and returns. Create bi weekly sales AD for store,

Create and hang sales signs for the AD, displays and special clearance pricing, head cashier, customer

service, stocking and produce and deli help when needed.

[ Java Jitters Coffee shop] [ Redding, Ca ]

[ 2/2004 8/2005 ]

[ Manager/ Administrative Assistant ]

Open or close shop, prep coffees, ordering, sandwich table daily, prepare soups for the day, cashiering,

customer service, ordering stock and special orders for customers, purchasing, bank deposits, balance

registers, general office work and pick up orders. Train new employees, make specialty espresso drinks

and sandwich orders, bbq, closing duties, turn on alarm and lock the shop doors.

[ Round Table Pizza ] [ Redding, Ca ]

[ 6/2003 7/2004 ]

[ Closing Cashier ]

Cashiering, answering phones, taking orders, customer service, bus tables, waitress, make and cut

pizzas, salad bar and closing duties for the end of night.

Certifications California state personnel board Office Assistant and Program Technician exam

certification.

Contact this candidate