Medical Assistant Customer Service

Cheryl White

**** * ***** ******* ***- Apt. # *627 . Lewisville, TX 75067

Telephone: Cell: 214-***-**** - Email: ***********@*****.***

OBJECTIVE

Outgoing, motivated team player eager to contribute dynamic customer

service, team building, and organizational skills towards supporting the

objectives of an organization that rewards reliability, dedication, and

solid work ethics with opportunities for professional growth.

EDUCATION AND TRAINING

Customer Service Certification, Louisiana technical college - New Orleans,

LA (2004)

Medical Assistant Certification, eastern college - Metairie, LA (2003)

High School Diploma, Alfred lawless high - New Orleans, LA (2001)

EXPERIENCE

Capital One Bank

Ops Production Coordinator

11/2011-current

. Reconcilement of runs, or groupings of work, using the on-line

reconcilement system.

. Batching of proof work, pre-encoded deposits.

. Processing and filing of important customer accounting information.

. Internet (Microsoft Word, Excel, Powerpoint).

. Typing ( 45wpm)10 key-and Data Entry

Capital One Bank

Inbound Service Rep 02/2009-

11/2011

. Identified and escalating customer dissatisfaction issues.

. Processed transfer of funds from one account to another account.

. Handled customer questions, complaints, and billing inquiries with the

highest degree of courtesy and professionalism.

. Opened /Closed accounts.

The HealthCare Center

Medical Assistant/PTA

2004-2005

. Checked patients vital signs

. Applied cryo & moist heat to therapy patients.

. Assisted therapy patients with exercises/exercise equipment.

. Filed medical records.

LSU HealthCare Network/Pediatrics 2003-2004

Medical Assistant (college extern)

. Assisted physician with pediatric patients.

. Checked vital signs.

. Prepared exam and treatment rooms.

. Took pediatric patients blood work (finger sticks).

. Insurance verification.

*References Available upon Request*

Contact this candidate