Tina V. Kirby - Sales Professional
Snohomish, WA.
***************@*****.***
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Dynamic Sales Professional with more than 10 years of experience in Inside
and Outside Consultative Sales, Lead Generation, Customer Retention and
Conflict Resolution. Top performer with proven success leading business
development efforts, expanding customer base, exceeding sales metrics and
increasing revenues within accounts.
Key Skills
Sales Forecasting . Marketing . Relationship Building
Sales and Business Development . Prospecting . Project Management .
Strategic Planning .
Conflict Resolution . Customer Retention
Software: Salesforce.com .MS Excel .MS Word .MS PowerPoint . MS Outlook
.SharePoint .PeopleSoft
Relevant Sales Experience:
Account Executive - AppleOne (Temp), Bellevue, WA
May 2012 - June 2012
. Sourced and engaged potential candidates using various tools ranging
from inbound leads, referrals and internet
. Personally developed leads by connecting with hiring managers to
creating opportunities for staffing candidates
Sales Representative - Wyotech, Seattle, WA
February 2011-September 2011
. Developed 300-400 new leads monthly via heavy phone work, networking
and event presentations
. Achieved sales closing rate of 89% using consultative sales and value
based selling strategies
. Prospected B-C level hiring managers to sell job placement services of
Wyotech Career Services Department.
Sales Representative - International Academy of Design & Technology,
Seattle, WA. April 2008 - November 2010
. Top Sales Rep consistently achieving 110% of quota increasing sales
department revenue by $18,750 quarterly.
. Closed 89% of sales during consultative telephone presentation of
$120,000 educational program.
Admissions Representative - University of Phoenix, Renton, WA.
August, 2006 - February, 2008
. Led team in new applications, generating revenue $875,000 annually for
$4 billion dollar corporation.
. Conceived and implemented new student referral program at Renton
campus increasing new enrollments by 12%
. Collaborated with B2B liaisons to develop enrollment and marketing
presentations resulting in University of Phoenix solidifying
educational contracts with Boeing, Target and the Department of
Corrections.
Account Executive - State Farm Insurance, Seattle, WA and Kapolei, Hi.
September 2003 - August 2006
. Generated 20% of agency revenue by upgrading and converting Term and
Whole Life policies of existing clients
. Enhanced customer retention by 84% by creating referral program also
resulting in 15 new clients per month
. Sold State Farm Bank Products increasing revenue from existing
accounts by 5% monthly
Assistant Center Director - Jenny Craig Weight Loss Centers, Honolulu, Hi.
July 1998 - September 2003
. Consistently ranked in Top 10 for achieving 135% of sales quota
. Created referral program leading to 10 new program sales per week
contributing additional revenue of $4000
. Developed and implemented training program for new-hires and current
team members focusing on Value-Based Selling, Overcoming Objections
and Closing Techniques.
Education
University of Phoenix (2005-2008)
Communications Coursework