Customer Service Sales

Location:

Salary:

24,000

Posted:

December 06, 2012

Nicole R. Holder

**************@*****.***

Experience Park Guide

**/**-**/** ****. of Interior(NPS), Washington, DC

To open and close daily operations of National Mall, Monuments and Parks daily.

Give a brief historic tour of the national parks and memorials.

Assist lead rangers and supervisors in special events involving the NPS.

Assist with crowd control during special events along side US Park police.

Certified in the training of (C.A.T) Counter Act of Terrorism, also training in CPR.

Lead Sales Associate

09/09-05/10 Eastern National( Washington Monument Lodge), Washington, DC

Open and close the Washington Monument Lodge bookstore.

Provide customer service to all visitors of the National Mall, Parks and Memorials.

Distribute 1500 tickets upon entry of the Washington Monument.

Manage all daily sales using a automatic cash register.

Conduct product inventories; verify quantity, and quality of products received.

Member Service Representative

02/2008-10/2008 Health Right, Inc., Washington, DC

Provide members and vendors with information concerning health insurance.

Check claims status for providers, hospitals, clinics within the network.

Provide transportation for members of Health Right.

Provide members of Health Right with (Primary Care Providers) within the network.

Ensure members fully understand their benefits under the health plan.

Prepare new members packets for distribution monthly.

Data Entry Clerk

12/2007-02/2008 Nubian Tax Express, Washington, DC

Greet a high volume of clients (tax payers) with a friendly smile.

Prepare daily reports as requested by the office manager (W2, 1099,1040;etc)

Handles requests for transfers, withdrawals, deposits, for preparer’s files.

Assist clients with tax information, inquires, and accurate balance of tax refunds.

Perform back-up tax preparer duties when necessary.

Education Eastern SHS, Washington, DC

09/1999-06/2001

Diploma

Nicole R. Holder

4401 Quarles Street NE32 Washington, DC 20019 email: **************@*****.***