GLORIA C MENDEZ
Sunnyvale, CA 94089
805-***-**** (mobile)
********@*******.***
EMPLOYMENT OBJECITVE
Administrative Assistant
SKILLS & ACCOMPLISHMENTS
• Experienced in Microsoft Office 2007 (Word, Outlook, Communicator, and Live Meeting,
Excel, PowerPoint), Oracle HRIS, PeopleSoft, Nobscot, Concur, WebEx and electronic
data storage
• Assisted Directors, Executives, Principals and Managers
• Provided a variety of administrative and office support duties as assigned
• Monitored, prepared, and reconciled travel requests
• Acted as an intermediary for managers & employees who needed individual assistance
• Detail oriented and organized. Ability to prioritize and perform multiple tasks effectively in
a fast paced environment with tight deadlines
EXPERIENCE HISTORY
Merrill Lynch (a Bank of America Company) (Rose Int’l, Inc)
Receptionist / Administrative Assistant
(October 2011 – Present)
Provides receptionist duties such as answering multi line telephone system, taking accurate
messages and transferring telephone calls. Greets visitors in a professional manner and
promptly notifies appropriate persons of the visitor’s arrival. Monitoring vacation, leave, etc.
Maintains a clean lobby and two coffee areas. Distributes incoming mail on a daily basis and
prepares outgoing mail using postage meter. Prepares and signs for overnight packages.
Maintains notary schedules and conference room reservations. Provides administrative duties
such as updating excel spreadsheets and Thomson One databases. Provides back up to the
management and operation teams. Operating standard office equipment. Performs
miscellaneous and general office duties such as filing and typing. Performs other related duties
as assigned.
General Dynamics AIS Human Resources, Administrative Assistant II
(September 2003 – June 2010)
Provided administrative support to the corporation’s West Coast Region Employee Relations team
on employee relation issues. Participated in on going Human Resources development projects.
Processed and maintained new hires, terminations and other employee status changes in
employee database (PeopleSoft). Processed and conducted new employee orientations and exit
interviews. Prepared (NOBSCOT) online exit interviews for termed employees. Prepared new
hire personnel folders and organized filing system for current and former employees. Maintained
personnel hard copy and electronic files. Participated in Department of Defense (DoD) Audits.
Acted as the primary resource for HR bill payment processing. Ordered office supplies. Worked
closely with facilities, security, finance and other HR departments. Prepared weekly and monthly
reports for multiple departments of the enterprise. Assisted the Department of Defense
investigators during review of employee personnel records. Miscellaneous duties included
verification of employment status, preparation of out going mail and overnight shipments, served
as backup for the East coast administrator. Prepared and submitted expense reports (CONCUR).
Providing employees with information regarding corporate policies and other miscellaneous duties
as assigned.
Environ (of Adecco) Administrative Assistant
(March 2003 – September 2003)
Provided administrative support to Health Science and Air Science principal consultants. On
behalf of the principals, acted as liaison between the principals and technical staff. Finalized
client documentation prior to production stage, e.g., formatting Word documents and Excel tables.
Responsible for maintaining the office filing system. Acted as the Health and Safety
Administrator/Coordinator, ensuring that all field personnel had proper OSHA training and up to
date physical exams, and maintaining pertinent health and safety information files. Provided
backup to relieve receptionist and other administrator assistant duties and other miscellaneous
administrative duties as needed.
General Dynamics, Electronic Systems – Administrative Assistant, Senior
(October 1999 – August 2002)
Provided administrative support to the Real Estate and Facilities Director. Communicated with
executive, administrative and line management personnel to gather and convey information
pertaining to department activities. Processed department statements for payment. Processed
purchase orders. Maintained files of all department activities related to construction projects,
budgets, site leases and billing. Generated statistical reports, statements, charts and graphs.
Verified and analyzed data collections.
EDUCATION
Oxnard College 1980 1982
Certificates awarded for completion of training in:
• Effective Business Communication
• Advance Excel
• Professional Presentation Skills
• Performance Planning and Review
• Business Writing
EMPLOYMENT HISTORY
• Oct 2011 – Present Merrill Lynch
• Sep 2003 – Jun 2010 General Dynamics, Advanced Information Systems
• Mar 2003 – Sep 2003 Environ
• Oct 1999 – Aug 2002 General Dynamics, Electronic Systems
MISCELLANEOUS
Held a Secret Clearance