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Front Desk System

Location:
Tallahassee, FL
Posted:
December 06, 2012

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Resume:

BOBBIE N JOHNSON

*** ******** ******

Tallahassee, FL 32303

Phone: 850-***-****

Alt Phone: 850-***-****

*.******@*****.***

Ability Summary

Experienced administrative professional with interpersonal, organizational, and communications skills

required to perform the provision of services in a timely, proficient, and effective manner.

Employment History

Hotel Desk Clerk

03/2011 - 07/2012 Aloft Tallahassee, FL

Employment Type: Full Time

Accommodated hotel, motel, and resort patrons by registering and assigning rooms to guests,

Issued room keys or cards,

Transmitted and received messages,

Kept records of occupied rooms and guests' accounts,

Collected payments from departing guests.

Made and confirmed reservations

Utilized multi lined phone system in provision of services

Maintained cash drawer and balanced daily

Hotel Night Auditor

01/2006 - 07/2010 Hampton Inn and Suites Tallahassee, FL

Employment Type: Full Time

Computed, classified, and recorded numerical data to keep financial records complete.

Performed routine calculating, posting, and verifying duties to obtain primary financial data for

use in maintained accounting records.

Checked the accuracy of figures, calculations, and postings pertaining to business transactions

recorded by other workers.

Utilized multi lined telephone system in provision of service

Authorized credit cards, handled cash, and maintained cash drawer

Front Desk Clerk, Hotel or Motel

07/2002 - 06/2005 Hilton Garden Inn Tallahassee, FL

Employment Type: Full Time

Accommodated hotel, motel, and resort patrons by registering and assigning rooms to guests,

Issued room keys or cards,

Transmitted and received messages,

Kept records of occupied rooms and guests' accounts

Collected payments from departing guests.

Made and confirmed reservations

Utilized multi lined phone system in provision of services

Maintained cash drawer and balanced daily

Front Desk Supervisor

11/2000 - 03/2002 Holiday Inn Select Tallahassee, FL

Employment Type: Full Time

Supervised 8 front desk staff

Advised and trained new existing front desk staff

Accommodated hotel, motel, and resort patrons by registering and assigning rooms to guests,

Issued room keys or cards,

Transmitted and received messages,

Kept records of occupied rooms and guests' accounts,

Collected payments from departing guests.

Made and confirmed reservations

Utilized multi lined phone system in provision of services

Maintained cash drawer and balanced daily

Education and Training

Issuing Institution Location Qualification Course of Study

Tallahassee Community College Associate's Degree Social work

Additional Information

Proficient in MS Word, Excel, PowerPoint, and Outlook.



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