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Customer Service

Location:
Memphis, TN, 38115
Salary:
Nego.
Posted:
December 09, 2012

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Resume:

Wendy C. Anderson

**** ******** **.

Memphis, TN 38115

901-***-**** / 901-***-****

************@*****.***

**/ ****

To Whom This may Concern:

I am interested in the secret shopper position advertised. To help

get you further acquainted with the specifics of my background I am

enclosing my resume. I hope you will consider me for this position. I look

forward to meeting with you and discussing my qualifications in more

detail.

Sincerely,

Wendy C. Anderson

Wendy C. Anderson

Wendy C. Anderson

3181 Ridgeway Rd. Memphis, TN 38115

901-***-****/ 901-***-****

************@*****.***

Objective: To obtain a position where I can utilize my skills and

hardworking

abilities, to benefit my employers, to contribute to the

growth of the organization, and to be of service to others.

Skills: Customer Service; Microsoft Office Suites; Data Entry; Accounts

Receivable; Multi-line Phone Systems; Medical & Insurance

Terminology; Patient Care; Icd9 & CPT Coding.

Certifications: National Certified Medical Office Assistant; HIPAA

Certified; Medical

Manager Certified.

Education:

01/12-Present Phoenix University Memphis, TN

Bachelor of Science in Criminal Justice with Concentration

of Human Service.

05/09-2/10 Concorde Career College Memphis, TN

Medical Office Professional, Diploma, NCCT Certified

1998 Tennessee Technology Center of Memphis Memphis,

TN

Certificate of Nursing Assistant

1996 Wooddale High School Memphis, TN

Accounting, JrROTC

Experience:

11/09-1/10 Regional Medical Center Memphis, TN

(Externship), Assembled medical records; Pulled records by

Medical Record Number; Sign in/ out medical records from

Central Records; Analyzed/ Quality Checked physician's

orders for signatures.

08/05-04/08 Guardian Building Products Memphis, TN

Administrative Assistant, Input invoice codes, Accounts

Payable, Operated general office equipment; Organized

company receipts; Answered multi-line phone system;

Received and distributed messages; Assisted staff with

general office duties; Created and distributed employee

time-cards; Prepared mail for FedEx pick-up.

03/05-08/05 Saddle Vineyard Town homes & Apts., Memphis, TN

Leasing Agent/ Office Assistant, Showed potential residents

available units; Leased units to qualified applicants;

Answered phones; Set appointments; Recorded daily traffic

and data to computer; Assisted with background/ credit

checks; Maintained cleanliness of property grounds;

Accounts Receivable.

07/00-07/04 Rhyan's Transports Memphis, TN

Receptionist, Answered multi-line phone system; Filed

bills, invoices, etc. to computer; Received, distributed

and dispatched runs/ deliveries to drivers; Organized and

prepared mail for shipping.

References Available Upon Request

References

1. Erma Rhyan- Supervisor -15 yrs.

901-***-****

(Professional Reference) Receptionist * Housekeeper

2. Alando Henderson- 1yr.

901-***-****

(Personal Reference)

3. Monica Derr-5 mths.

901-***-****

(Academic Reference)



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