Data Entry specialist
Resume:
OPALUWA SAMPSON
**** ****** **** *****, ***********, ON
L5N 6X9
PROFILE
Highly motivated, strategic thinker with a keen background and interest in Operations, Logistics, Business Development, Manufacturing, Management and Supply Chain Management
Analytical mindset, strong technical background with passion for continuous improvement
Creative problem solver andwho is capable of developing business-fit strategies while delivering results
Effective communicator
EDUCATION
Bachelor of Commerce (Honors), University Of Windsor, Windsor, ON 2007 – 2012
Concentration in Strategic Management and International Business
Certificate In Protecting Computer data and security
Awarded -
PROFESSIONAL EXPERIENCE
IT Corporate Client Service Provider, Cenovus Energy Inc, Calgary, AB 2012 Actively participated in key client negotiations
Provide daily technical support including troubleshooting, problem diagnosis, bug fixes and configuration changes.
Collected, organized and maintained a problems and solutions log for use by other technical support analysts
Consulted user guides, technical manuals and other documents to research and implement solutions
Provided support via telephone, remote connectivity and desk-side visits as necessary
Identifying hardware, software and telecommunication malfunctions and take appropriate action to resolve issues
Prepare documentation through notes, descriptions, charts and models. Develop reference and training manuals and operations documentation
Ability to break down complex technical and business problems including understanding interdependencies and logical execution of a solution.
Assist clients with the adoption of new technologies
Assisted with s(what specifically did you do? Combine with point 3?)
Engaged and
c and aActively participated in key clientcontract negotiations (example – key clients, $ value of contracts?)
Performed analysis for clients and tted to Buyers
Demonstrated knowledge and skills while Aedthe, and
d processes (use action verbs to describe the work you performed, (what/how) i.e. completed vendor prequalification applications, processed accounts payable, performed AR collections?)
Supported Buyers by completing
Assisted in transportation planning and scheduling
Buyer/Contracts Administration Summer Student, Canon Automotive Solutions, Windsor, ON 2011
Assisted with strategic sourcing and purchasing by performing cost analysis and submitting to Buyers for final approval
Performed pre-award contract activities, contractor resourcing, interface with engineering, project and client personnel to support preparation of RFP, bid evaluation and negotiations up to award and contract execution
Processed accounts payable, performed account receivable collections.
Supported Buyers by completing vendor prequalification and management
Assisted in transportation planning and scheduling. Part of a team that negotiated for transportation of company products (systems utilized, results/outcomes?)
Transaction Control Analyst, Towsley Construction Company, Windsor, ON 2010
Analyzed and approved sub-contractor charges as directed by management
Prepared and recorded documents for retention purposes
Processed and attested payment information to sub-contractors
Resolved payment and invoicing issues with settlement team
Reported discrepancies to project coordinator
Performed follow up on debts and reconciliation of accounts
Blackberry Technical Support Agent, Sutherland Global Services, Windsor, ON 2010
Assisted Blackberry Smartphone users having difficulties with the device
Processing of data and coming up with reports on various projects
Tracking information on sales database and creating orders
Identifying hardware, software and telecommunication malfunctions and take appropriate action to resolve issues
INTERESTS / AFFILIATIONS
Member – Buddy Service, University Of Windsor 2010 – 2012
Volunteer – Learning Disabilities Association of Windsor Essex 2011
ADDITIONAL INFORMATION
Languages: Fluency in English and Yoruba
Technology:
Microsoft Office (Aadvanced Wordexcel, Excel and Power Point access, ppt?); Knowledge of JDE, SAP, and SPSS
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