Human Resources Manager
Resume:
KATHRYN NICOLATO, SPHR
*** ******** ****, **********, ** 21742
*********@******.***
SENIOR HR BUSINESS PARTNER / DIRECTOR, HUMAN RESOURCES
Recruiting/Strategic Planning /Change Management/Employee Relations/
Performance Management/Benefits & Compensation/Succession
Planning/Training/HR Compliance
QUALIFICATIONS
. Self-directed, collaborative HR professional with more than 15 years of
combined managerial experience in high-visibility
human resource roles-both 'hands-on' and strategic-using analysis,
sound judgment and resourcefulness.
. Outstanding background as strategic leader and proactive, innovative
business partner and consultant employing
business knowledge and HR expertise with analytical skills and
creative problem solving.
. Proven P&L management experience in hospitality role leading staff of 11
to generate annual revenue of $500k.
. Value-driven, client-centric HR professional-effective listener,
communicator and influencer.
SELECTED SKILLS & ACHIEVEMENTS
- Partner with senior and line management to affect programs and practices
to drive positive employee relations
- Drive out-of-box thinking
- Make order out of chaos
- Demonstrated problem-solving skills in a variety of complex
situations/ability to think on my feet
- Project and operations oversight
- Business knowledge and marketing experience with P&L responsibility
- Managed attrition to less than six percent in production environment with
typically high turnover
- Authored/implemented policy changes/training programs for managers &
employees with +15-20% increase in survey
results (over 6-month period) re: manager communication and employee
morale.
- Sole non-VP selected to serve on HR Executive Council responsible for
establishing HR strategic objectives,
policies and initiatives to align with business goals.
- Used technology to increase hiring efficiency, reduce time to hire, and
provide applicant tracking capability. Trained managers to use
eRecruiting system to facilitate full-cycle staffing process.
- Served as project leader for revision of Employee Handbook and Requests
for Proposal resulting in savings in excess of $400,000
HONORS/AWARDS
- Chairman's Award for Innovation recipient, BAE System, 2002
- Silver Anvil Award recipient, Public Relations Society of America
(Internal Communications design/development to
introduce new corporate (national) healthcare benefits plans),
2002
- Selected by senior management to Leadership Development Program, BAE
Systems, 2002 - 2005
PROFESSIONAL EXPERIENCE
Manager, Human Resources
The City of Frederick, Frederick, MD (January 2009 - Present)
Manage/direct full range of HR functions as HR lead for The City of
Frederick (more than 830 full- and part-time employees at multiple work
sites (full-cycle recruiting/benefits/compensation/HR compliance/training &
development/policies & procedures/ strategic HR and labor relations) with six
(6) direct reports. Update/improve recruitment process to increase efficiency.
Implement wellness programs to proactively manage healthcare costs. Reduce
departmental budget by more than 20 percent to support delivery of balanced
budget to elected officials. Lead internal work group in comprehensive
review and updating of the employee handbook. Saved more than $219
thousand annually in premium costs by soliciting proposals for Medicare
coverage for post-65 retirees.
HR Business Partner (4/2008 - 1/2009)
Lockheed Martin Business Process Solutions, Washington, DC
Managed full range of HR functions as HR lead for Litigation Support,
Business Process Solutions (more than 250 employees at multiple sites).
Managed non-exempt staff under Service Contract Act (SCA). Partnered with
management to support integration efforts to assimilate client group into
Lockheed family, managed employee relations, addressed critical staffing
needs to meet aggressive customer requirements, reviewed and implemented
processes/policies, executed talent management initiatives, and developed a
culture focused on service and collaboration.
HR Consulting (freelance) (3/2005 - 4/2008)
I had been engaged in freelance HR Consulting roles during a formal job
search, including: active involvement with Frederick County SHRM, coaching
and mentoring of individuals from staff to executive level engaged in
current job searches, resume
KATHRYN NICOLATO, SPHR Page 2
review and consultation through HRPN (a Yahoo blog for HR professionals),
mentor for two individuals through national SHRM, and collaboration and
coaching of executives through Execunet (an executive job board).
Designed, developed and finalized Employee Handbook for BAE Systems U.S.
Headquarters.
Senior HR Consultant and Business Partner (11/2005 - 3/2007)
First Data Corporation, Hagerstown, MD
Directed full range of HR functions for 500 employees-six departments at
four U.S. locations, at First Data Corporation, a $2 billion global
financial services firm (29,000 employees). Served as business
partner/consultant to senior management on strategic
human capital issues impacting the business. Managed a wide variety of
employee relations matters at multiple sites to successful conclusion.
Designed/developed/ delivered training programs for management and
employees, aligned with business needs and in support of management
development efforts. Steered employees through corporate/local change
initiatives. Designed/developed talent management project using technology
resources to assess employees' skills, measure job competencies, identify
skill gaps, and create solutions, i.e., individual, group or cross-
training, job shadowing, transfer, or discharge for sub-par performance.
HR Consultant and Business Partner (Human Resources Manager) (2002 - 2005)
HR Advisor (Generalist) (2001 - 2002)
Senior Benefits Administrator (1999 - 2001)
BAE Systems, Inc. - U.S. Headquarters, Rockville, MD
As HR Manager, lead HR functions for six-location Headquarters' team for
$10 billion U.S. division of a global aerospace/
defense firm. Developed/implemented policies and procedures. Developed
effective staff and resource management strategies. Demonstrated success
in employee relations including investigations and corrective practices
employing professionalism,
discretion, judgment and grace under pressure. Managed day-to-day work of
a contract recruiter. Designed/presented new
hire orientation resulting in 95 percent employee satisfaction and minimal
benefits appeals. Partnered with management to
lead corporate reorganization initiative, acted as 'change agent' to
champion organizational changes at corporate office. Served
as U.S. Ethics Officer, received/investigated concerns, recommended
disciplinary action. Directed performance management
process for 200 exempt and non-exempt employees.
Manager, Facilities and Administration (1994 - 1999)
Thomson Consulting, Rockville, MD
Fourth employee hired with start-up IT software consulting arm for the $6.2
billion (32,000 employees) Thomson Corporation, global provider of
integrated information-based solutions. Established, communicated/insured
compliance with office policies. Managed HR functions (with shared services
support) pending function establishment. Prepared new hire offers,
initiated orientation/termination processes, developed/communicated
corporate policy. Managed facility/administrative services with seamless
delivery to optimize productivity. Procured more than $500k in office
furniture, supplies and services-solicited bids/negotiated contracts.
Managed spending to net substantial savings. Re-bid copier lease to achieve
$8k in annual savings. Proactively managed $903k department budget.
Managed daily work of two direct reports. Held key role on planning team
for design/construction of 220,000 SF Thomson facility. Wrote/ submitted
training grant winning $132k in state funds for training/recruiting.
Responded to senior management request to make emergency visit to San
Francisco to resolve employee relations matters upon closure of consulting
practice.
EDUCATION
Hood College, Frederick, MD, B.S., Management (HR concentration), 2000 -
3.6 GPA
Notre Dame of Maryland, Baltimore, MD, General Studies
PROFESSIONAL DEVELOPMENT/MEMBERSHIPS
- What New FMLA Rules Mean for Military Families & Their Employers Webinar,
SHRM, 2/5/2008
- Appreciating People: Asset Perspective on Human Capital/Return on
Investment, Success Factors, 01/31/2008
- Cumberland Valley SHRM, Regulatory Conference, September 2012
- Extensive management, strategic HR foundations, and employment law
training
- Senior Professional in Human Resources (SPHR)
- Member - Society of Human Resources Management (SHRM, National and
Frederick County Chapter)
. Mentor for national SHRM Mentoring Program (2008)
TECHNICAL EXPERIENCE
Microsoft Word, Excel, PowerPoint, Outlook ( Internet/Web ( Windows (
VISIO ( PeopleSoft v. 8.9
Contact this candidate