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Human Resources Manager

Location:
Hagerstown, MD, 21742
Posted:
December 09, 2012

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Resume:

KATHRYN NICOLATO, SPHR

*** ******** ****, **********, ** 21742

abgi6d@r.postjobfree.com

240-***-****

SENIOR HR BUSINESS PARTNER / DIRECTOR, HUMAN RESOURCES

Recruiting/Strategic Planning /Change Management/Employee Relations/

Performance Management/Benefits & Compensation/Succession

Planning/Training/HR Compliance

QUALIFICATIONS

. Self-directed, collaborative HR professional with more than 15 years of

combined managerial experience in high-visibility

human resource roles-both 'hands-on' and strategic-using analysis,

sound judgment and resourcefulness.

. Outstanding background as strategic leader and proactive, innovative

business partner and consultant employing

business knowledge and HR expertise with analytical skills and

creative problem solving.

. Proven P&L management experience in hospitality role leading staff of 11

to generate annual revenue of $500k.

. Value-driven, client-centric HR professional-effective listener,

communicator and influencer.

SELECTED SKILLS & ACHIEVEMENTS

- Partner with senior and line management to affect programs and practices

to drive positive employee relations

- Drive out-of-box thinking

- Make order out of chaos

- Demonstrated problem-solving skills in a variety of complex

situations/ability to think on my feet

- Project and operations oversight

- Business knowledge and marketing experience with P&L responsibility

- Managed attrition to less than six percent in production environment with

typically high turnover

- Authored/implemented policy changes/training programs for managers &

employees with +15-20% increase in survey

results (over 6-month period) re: manager communication and employee

morale.

- Sole non-VP selected to serve on HR Executive Council responsible for

establishing HR strategic objectives,

policies and initiatives to align with business goals.

- Used technology to increase hiring efficiency, reduce time to hire, and

provide applicant tracking capability. Trained managers to use

eRecruiting system to facilitate full-cycle staffing process.

- Served as project leader for revision of Employee Handbook and Requests

for Proposal resulting in savings in excess of $400,000

HONORS/AWARDS

- Chairman's Award for Innovation recipient, BAE System, 2002

- Silver Anvil Award recipient, Public Relations Society of America

(Internal Communications design/development to

introduce new corporate (national) healthcare benefits plans),

2002

- Selected by senior management to Leadership Development Program, BAE

Systems, 2002 - 2005

PROFESSIONAL EXPERIENCE

Manager, Human Resources

The City of Frederick, Frederick, MD (January 2009 - Present)

Manage/direct full range of HR functions as HR lead for The City of

Frederick (more than 830 full- and part-time employees at multiple work

sites (full-cycle recruiting/benefits/compensation/HR compliance/training &

development/policies & procedures/ strategic HR and labor relations) with six

(6) direct reports. Update/improve recruitment process to increase efficiency.

Implement wellness programs to proactively manage healthcare costs. Reduce

departmental budget by more than 20 percent to support delivery of balanced

budget to elected officials. Lead internal work group in comprehensive

review and updating of the employee handbook. Saved more than $219

thousand annually in premium costs by soliciting proposals for Medicare

coverage for post-65 retirees.

HR Business Partner (4/2008 - 1/2009)

Lockheed Martin Business Process Solutions, Washington, DC

Managed full range of HR functions as HR lead for Litigation Support,

Business Process Solutions (more than 250 employees at multiple sites).

Managed non-exempt staff under Service Contract Act (SCA). Partnered with

management to support integration efforts to assimilate client group into

Lockheed family, managed employee relations, addressed critical staffing

needs to meet aggressive customer requirements, reviewed and implemented

processes/policies, executed talent management initiatives, and developed a

culture focused on service and collaboration.

HR Consulting (freelance) (3/2005 - 4/2008)

I had been engaged in freelance HR Consulting roles during a formal job

search, including: active involvement with Frederick County SHRM, coaching

and mentoring of individuals from staff to executive level engaged in

current job searches, resume

KATHRYN NICOLATO, SPHR Page 2

review and consultation through HRPN (a Yahoo blog for HR professionals),

mentor for two individuals through national SHRM, and collaboration and

coaching of executives through Execunet (an executive job board).

Designed, developed and finalized Employee Handbook for BAE Systems U.S.

Headquarters.

Senior HR Consultant and Business Partner (11/2005 - 3/2007)

First Data Corporation, Hagerstown, MD

Directed full range of HR functions for 500 employees-six departments at

four U.S. locations, at First Data Corporation, a $2 billion global

financial services firm (29,000 employees). Served as business

partner/consultant to senior management on strategic

human capital issues impacting the business. Managed a wide variety of

employee relations matters at multiple sites to successful conclusion.

Designed/developed/ delivered training programs for management and

employees, aligned with business needs and in support of management

development efforts. Steered employees through corporate/local change

initiatives. Designed/developed talent management project using technology

resources to assess employees' skills, measure job competencies, identify

skill gaps, and create solutions, i.e., individual, group or cross-

training, job shadowing, transfer, or discharge for sub-par performance.

HR Consultant and Business Partner (Human Resources Manager) (2002 - 2005)

HR Advisor (Generalist) (2001 - 2002)

Senior Benefits Administrator (1999 - 2001)

BAE Systems, Inc. - U.S. Headquarters, Rockville, MD

As HR Manager, lead HR functions for six-location Headquarters' team for

$10 billion U.S. division of a global aerospace/

defense firm. Developed/implemented policies and procedures. Developed

effective staff and resource management strategies. Demonstrated success

in employee relations including investigations and corrective practices

employing professionalism,

discretion, judgment and grace under pressure. Managed day-to-day work of

a contract recruiter. Designed/presented new

hire orientation resulting in 95 percent employee satisfaction and minimal

benefits appeals. Partnered with management to

lead corporate reorganization initiative, acted as 'change agent' to

champion organizational changes at corporate office. Served

as U.S. Ethics Officer, received/investigated concerns, recommended

disciplinary action. Directed performance management

process for 200 exempt and non-exempt employees.

Manager, Facilities and Administration (1994 - 1999)

Thomson Consulting, Rockville, MD

Fourth employee hired with start-up IT software consulting arm for the $6.2

billion (32,000 employees) Thomson Corporation, global provider of

integrated information-based solutions. Established, communicated/insured

compliance with office policies. Managed HR functions (with shared services

support) pending function establishment. Prepared new hire offers,

initiated orientation/termination processes, developed/communicated

corporate policy. Managed facility/administrative services with seamless

delivery to optimize productivity. Procured more than $500k in office

furniture, supplies and services-solicited bids/negotiated contracts.

Managed spending to net substantial savings. Re-bid copier lease to achieve

$8k in annual savings. Proactively managed $903k department budget.

Managed daily work of two direct reports. Held key role on planning team

for design/construction of 220,000 SF Thomson facility. Wrote/ submitted

training grant winning $132k in state funds for training/recruiting.

Responded to senior management request to make emergency visit to San

Francisco to resolve employee relations matters upon closure of consulting

practice.

EDUCATION

Hood College, Frederick, MD, B.S., Management (HR concentration), 2000 -

3.6 GPA

Notre Dame of Maryland, Baltimore, MD, General Studies

PROFESSIONAL DEVELOPMENT/MEMBERSHIPS

- What New FMLA Rules Mean for Military Families & Their Employers Webinar,

SHRM, 2/5/2008

- Appreciating People: Asset Perspective on Human Capital/Return on

Investment, Success Factors, 01/31/2008

- Cumberland Valley SHRM, Regulatory Conference, September 2012

- Extensive management, strategic HR foundations, and employment law

training

- Senior Professional in Human Resources (SPHR)

- Member - Society of Human Resources Management (SHRM, National and

Frederick County Chapter)

. Mentor for national SHRM Mentoring Program (2008)

TECHNICAL EXPERIENCE

Microsoft Word, Excel, PowerPoint, Outlook ( Internet/Web ( Windows (

VISIO ( PeopleSoft v. 8.9



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