Lisa Marie

Lisa Marie Bawgus

Home: 423-***-**** - ***************@*****.***

Summary

Highly motivated worker with a remarkable way of bringing out the best in anyone on the project, looking for a career to showcase original ideas and promote your company with excellent marketing skills and remarkable customer service skills.

Experience/Skills

Buckle/Sales Associate

May 2012 to current

Century Link Communications/Customer Service Representative

December 2010 to May 2012

● Handle inbound calls and customer service

● Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts

● Consistently generated additional revenue through skilled sales techniques

Sunglass Hut/Retail Store Manager

November 2009 to June 2010

● I managed a team of 3 to 5 employees and utilized strategic planning techniques and SWOT analysis to meet corporate sales goals and objectives; Employee payroll, Inventory, Recruiting, Training, Loss prevention.

● Greeted customers upon entrance and handled all cash and credit transactions

AFLAC Insurance/Independent Agent

June 2008 to November 2009

● Established and maintained new clientele

● Evaluated specific customer circumstances and developed individualized customer product packages to meet their insurance needs

● Directed client scheduling and presentation development to meet corporate sales goals

Finley Fine Jewelry/Retail Store Manager

May 2006 to May 2008

● Managed 3 to 5 employees

● Monitored sales per hour, labor hours per day, inventory, shipping and receiving

● Initiated individual team member sales goals

Shoneys/Bookkeeper

December 2000 to July 2004

● Managed accounts for five Shoney's Restaurants in Southeastern United States.

● Supervised vendor purchase order reimbursements

Education and Training

Virginia Intermont College May 1999

Marketing and Business Administration Accounting

Bachelor of Arts

Additional Information

AWARDS & ACTIVITIES:

• Recognition for the top producer in Sunglass Hut along with highest sales in accessories

• Recognition for the highest sales at Reeds Jewelers

• Who's Who among Colleges & Universities

• Dean's List at Virginia Intermont College

• Fast Start Award at AFLAC for sales

• Super-Fast Start Award at AFLAC for sales

• Super Fireball Award at AFLAC for sales

• Top 10% out of 167 sales associates 12 out of 15 months at Centurylink

• Awarded as having the best attitude at Centurylink

• Regularly rewarded for sales achievements by exceeding the standards set forth by Century Link managers as well as owners.

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