Technical Support Management

STEPHANIE BRANDI MURPHY

**** ***** ***** ***** . ******, Georgia 30260 . 770-***-**** .

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LEADERSHIP EXPERIENCE

MORROW ELEMENTARY SCHOOL, Jonesboro GA August 2010

- August 2011

Language Arts Lead

. Redelivered, provided content expertise, and professional development

training support to 3-5 grade teachers and school site team to promote a

variety of teaching strategies that could be used during the

instructional day.

MORROW ELEMENTARY SCHOOL, Morrow GA August

2008-August 2011

Webmaster

. Maintained website of Morrow Elementary School with updates, important

information for both parents and students, pictures, calendars, memos,

and any other information that needs to be posted on the website for

informational purpose

CAREER EXPERIENCE

U.S. STATES ARMY RESERVES OFFICER

USAH FORT BENNING, Fort Benning, GA

March 2012-Present

Health Information Management Systems and Security

. Conduct organizational studies and evaluations, design systems and

procedures, conduct work simplification and measurement studies, and

prepare operations and procedures manuals to assist management in

operating more efficiently and effectively.

CLAYTON COUNTY PUBLIC SCHOOLS, Jonesboro, GA

June 2007- May 2012

Teacher

. Establish observe, evaluate students' performance, behavior, social

development, & physical health, Prepare materials & classrooms for class

activities, Adapt teaching methods and instructional materials to meet

students' varying needs and interests, plan & conduct activities for a

balanced program of instruction, demonstration, work time that provides

students with opportunities to observe, question, & investigate, Instruct

students individually and in groups, using various teaching methods such

as lectures, discussions, & demonstrations. Establish clear objectives

for all lessons, units, and projects, and communicate those objectives to

students, Prepare, administer, and grade tests & assignments in order to

evaluate students' progress

HENRY COUNTY BOARD OF EDUCATION, McDonough, GA August

2006 - May 2007

ASEP Computer Technology Instructor

. Developed, planned, and implemented district's required curriculum using

a variety of technology and academic based enrichment lessons.

Coordinate technology activities to coincide with daily schedule as

assigned by the Afterschool Scholl Enrichment Program (ASEP) site

coordinator

GTECH/GEORGIA LOTTERY CORPORATION, Atlanta, GA

May 2005 - March 2006

Technical Support Operator I

. Handled in-bound technical support calls for Georgia Lottery Retailers.

Placed necessary inventory orders for retailers and troubleshoot

technical problems via telephone.

EDUCATION

CLAYTON STATE UNIVERSITY, Morrow, Georgia

August - PRESENT

B.S., Biology Pre-Dental

TROY UNIVERSITY, Troy, Alabama

June 2006

M.S. Ed., Master of Science in Postsecondary Technology Education

. Magnum Cum Laude

FORT VALLEY STATE UNIVERSITY, Fort Valley, Georgia

May 2005

B.S., Computer Information Systems

CERTIFICATION

State of Georgia Teaching Certificate in Early Childhood Education (P-5)

ORGANIZATIONS

U.S. Army Reserves Medical Service Corp

Delta Sigma Theta Sorority, Inc.

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