Customer Service Technician

VALERIE SOTELO 213-***-****

**** *. ***** ******, ***.1 - Los Angeles, CA 90026 - United States ************@*****.***

OBJECTIVE

Seeking part time or full time position as a Pharmacy Technician

EDUCATION

ICDC College, 5422 Sunset Blvd, Los Angeles, CA 90027, August 2009 - April 2010

Pharmacy Technician

School for the Visual Arts & Humanities @ Edward R Roybal Learning Center, 1200 Colton

St, Los Angeles, CA 90026, September 2008 - June 2009

12th Grade

Belmont Senior High School, 1575 W. 2nd St, Los Angeles, CA 90026, September 2005 - June

2008

9th Grade - 11th Grade, Visual Arts & Humanities Academy

Gilly Hicks, Glendale, CA October 2012 - Present

Model, Greeter

Branch store of Abercrombie & Fitch, greeting customers coming in and out of the store,

representing the brand, organizing the store, making the store look presentable, customer

service

October 2012 - Present

Froyo Life, Los Feliz, CA

Cashier, Barista, Hostess

Cashier, food handler, greeting customers, customer service, making coffee, making the store

look presentable-

CVS Pharmacy, Pacific Palisades, CA November 2011 - September 2012

Pharmacy Technician

Customer service, typing new prescriptions and refills, filling prescriptions, answering and

making phone calls, managing inventory for pharmacy

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Abercrombie & Fitch, Glendale, CA September 2011 - December 2011

Greeter/Model

Representing the brand while providing customer service, making the store look presentable

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Caffe Primo: Downtown LA, Los Angeles, CA August 2011 - November 2011

Cashier

Taking customers orders, clerk, food handler

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Mickey Fine Pharmacy & Gifts, Beverly Hills, CA May 2011 - August 2011

Clerk, Pharmacy Technician

Rings up customers for prescriptions, gift items etc., answering phone calls regarding refills,

transfer calls to pharmacist when needed or answer phone calls regarding items in the store,

managing inventory within the store, clerk, customer service

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Gilly Hicks, Glendale, CA February 2011 - May 2011

Model, Greeter

Branch store of Abercrombie & Fitch, greeting customers coming in and out of the store,

representing the brand, organizing the store, making the store look presentable, customer service

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Wireless World, Los Angeles, CA September 2010 - May 2011

Sales Representative

Sells accessories for popular cell phones in the market, activate prepaid cell phone plans, sells cell

phones that are in display, inserts prepaid refills in customer's phone, assist customers in need,

clerk

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CVS Pharmacy, Eagle Rock, CA April 7, 2010 - April 27, 2010

Externship - Pharmacy Technician

Retrieving prescription orders, counting, pouring, and measuring tablets, liquids and medications,

creating prescription labels, maintaining patient profiles, answering phones, responding to

questions and requests, assisting customers by answering simple questions, locating items or

referring them to the pharmacist for medication information, and typing affix labels

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A World Fit For Kids!, Los Angeles, CA April 2009 - June 2009

Assistant Coach @ Plasencia Elementary School

Job Shadowing Hours: Managed coaches attendance rosters, helped elementary school kids with

math and spelling homework, distrubuted nutritious snacks, monitored activities

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St. Vincent Medical Center, Los Angeles, CA January 2007 - February 2007

Emergency Room Volunteer

For LAUSD ROP: Recorded patients' entries, managed materials for patients, assisted nurses, ran

errands for nurses within hospital

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CERTIFICATIONS

Certificate of Appreciation For Participating in the LAUSD Regional Occupational Program,

Certificate Of Completion in the LAUSD Regional Occupational Program, School For The

Visual Arts & Humanities Certificate Of Recognition For Perfect Attendance Fall Semester 2008,

CPR & First Aid Certified, W FIT! Mentors In Motion, Teen Fit For Success Training, Teen Fit

For Success Certificate of Graduation, School For The Visual Arts & Humanities High School

Diploma, ICDC College Perfect Attendance For August, September, October, November,

December, January, and February, California Original Certificate: Pharmacy Technician License,

ICDC College: Diploma, ServSafe California Food Handler's Certificate

SKILLS

Eager to learn, good communicator, photographic memory, people person, creative, committed,

able to multitask, high energy, organized, Microsoft Works, Quickbooks

REFERENCES

References Available Upon Request -

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Contact this candidate