Sales Customer Service
Resume:
Jason Cook
508-***-**** abghtw@r.postjobfree.com
Objective To have an interesting position with the willingness to do what it takes to
succeed and surpass expectations.
Experience Customer Service Representative
National Tire & Battery, Newton, Ma 9/96 to 10/04
12/05 to 3/12
Initiated and completed sales primarily in direct customer contact or via
telephone.
Used computers.
Researched and processed customer sales inquires relevant to available service.
Examined customer claims.
Resolved complaints also referred unresolved complaints to supervisor.
Took orders for in stock and non-stock products.
Determined charges for services requested also collected deposits and
payments.
Trained others on computers and policies.
Store Manager 10/04 to 12/05
National Tire & Battery
Convinced others to purchase better grade goods.
Communicate with people from outside the organization.
Guide, direct, and motivate subordinates.
Make decisions and solve problems.
Organize, plan & prioritize work.
Established and maintained business relationships.
Used computers.
Sales/Stock Associate
Office Max Corporation, Dorchester, Ma 8/94 to 5/96
Efficiently processed all financial transactions via point-of- sales terminals.
Maintained accurate account of store inventory.
Visually enhanced sales floor and transition floor from sales period to next.
Bank Teller
Fall River 5 Cents Savings Bank, Fall River, Ma 2/93 to 5/93
Processed client financial transactions accurately.
Assisted in verification of current account holders.
Entered account data and verified at weeks end.
Used computers.
Updated and used job-related knowledge.
Education B.M.C. Durfee High School, Fall River, Ma
Diploma
Bay State School of Technology
Certificate of completion 2003
Skills Electrical diagrams and schematics
Hand and power tools
Computer skills
Math skills
Clerical skills
Data entry skills
Communicate well either in writing or in person
Licenses Freon certification-608
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