Customer Service Marketing

AUSTIN J. PATTON

*** ******* ****** ● BREA, CA **821 ● *.*.******.****@*****.*** ● 559-***-****

EDUCATION

Bachelor of Arts; Communications, Emphasis in Entertainment

California State University, Fullerton, Fullerton, CA Dec 2012

RELEVANT EXPERIENCE

Db&m Media and Promotions, Irvine, CA August 2012 – December 2012

Business Development and Marketing Strategy Intern

• Implemented Strategic Marketing Campaigns

• Assisted in Business Development by contributing to creative services and business strategy

• Executed market analysis by differentiation of sporting events and demographics

AJP Talent and Booking, Brea, CA January 2011 – August 2012

Director

• Served as Talent Recruiter

• Served as Talent Booking director for entertainers throughout Southern California

• Created marketing strategies; assemble press kits and various marketing materials to help aid my talents

success

Envy Ultra Lounge, Fullerton, CA March 2011 – August 2012

Promoter/ Artist Booking

• Performed promotional duties; social media interaction, PR and Net working outside of the lounge

• Entertainment Operations Manager; making sure time cues and requirement are retained throughout the night

• Retained the safety of the lounge as well as legal obligations

Rockstar Energy Drink, Costa Mesa, CA May 2009 –

August 2011

College Campus Marketing Ambassador/ In-house Intern

• Sponsored and promoted Rockstar products at events targeting college organizations on campus

• Documented and managed marketing efforts through online social media outlets

• Increased regional product sales and brand loyalty

SWAT Action Tours, Costa Mesa, CA May 2009 – August 2011

Sales and Marketing Assistant

• Developed team oriented marketing techniques

• Sold tour packages to students of surrounding colleges

• Assisted customers with the needs of customer service to best fit their experience

Honors/Leadership:

Pi Kappa Phi Fraternity, Recruitment Chairman Assistant, Director of Social Enrichment and Special Events Chairman,

Volunteer for Push America and Camp Titan Philanthropies, Entertainment and Tourism Club Associate.

Keywords: Perceptive, Enthusiastic, Responsible, Honest, Team-Oriented, Leader, Unique, Analytical, Initiative,

Motivated, Determined, Loyal, Technical, Recruiter, Assistant, Director, Developer, Market Analysis, Marketing

Strategy, Booking, Promotion, Business Development.

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