Customer Service Medical Assistant
Resume:
F elicia Oldham
Tucson, AZ 85705
Objective
To obtain a position as a Medical Assistant utilizing my education and skills while
p roviding excellent patient care.
Education
Carrington College A pril 2010- March
2011
Medical Assistant Certification
Skills and Certifications
• •
Medical Terminology H IPAA regulations
• •
Injections Knowledge of OSHA
• •
Communications and Charting Sterile technique
• •
C.P.R/ First Aid Certified Pharmacology
• •
General anatomy Health and Safety
• •
Blood Draws ECG’s
• •
Certified in Question, Persuade, Certified in Mental Health First Aid
Refer
Work H istory
Pantano Behavioral Health Tucson, AZ May 26, 2011 -
Current
Medical Assistant/ receptionist
• Answer multiple phone • Customer Service
l ines/screening calls
• Open Facility • Schedule appointments/ Evaluations
• Obtain vitals • Obtain Medical Record charts
•
• Set up t ransportation for clients Set up interpreters for Doctors/ Client
appointments
• •
Assist in t raining interns Assist Nurses as needed
• •
Make confirmation Calls Control incoming and outgoing mail
• •
Prior Authorizations for Medication Refill Requests
• •
Scheduling/ Re-scheduling Doctors Placing food orders for Doctor
conferences
Taco Bell Tucson, AZ M arch 2008- January
2011
Manager
• Accounting • Managing shifts
• Inventory • Food Preparation
• Schedules • Maintenance
• Payroll • Customer Service
Volunteer Expe rience
American Red Cross T ucson, AZ
2010 Carrington College blood drive
• Registration
• Prescreen/ vitals
Flowing Wells Health screening T ucson, AZ 2010
• Height/weight
• Vision checks
References:
Belinda Brown T ucson, AZ L PN
Alba Moreno Tucson, AZ C NA
Nadiene Jones Tucson, AZ Nurse/Teacher
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