Customer Service Medical
Resume:
Rakia Nicole Ballard
Bowie, Maryland 20720
************@*****.***
[pic]
Job Objective: To obtain a position as an Administrative Assistance or a
Medical Administrative Assistance using my skills and training in this
position.
Education:
Clinical Medical Office Certificate
May 2012
Old Dominion Job Corps Center
Monroe, VA
General Educational Development
February 2012
Old Dominion Job Corps Center
Monroe, VA
Certifications:
. Medical Billing and Coding - National Health Career Association -May
2012
. Medical Administrative Assistant - National Health Career Association-
June 2012
. Child CPR/Infant CPR/ Adult CPR - February 2012
. First Aid- February 2012
Skills:
I am proficient in and capable of performing a variety of skills; such as:
. Providing good customer service
. Measuring and recording vital signs
. Drawing blood, following patient care procedures, and observing
patient condition
. Being knowledgeable of the standards precautions described by OSHA
. Setting up patient care equipment, and sterilize/disinfect
instruments
. Identifying the six rights (patient, route, time, dosage,
medication, and documentation) of administering medications
. Understanding the procedures for reporting and preparing accident/
incident reports (MSDS)
. Demonstrating compliance with HIPAA and Protected Health
Information (PHI) regarding privacy of records
Professional Experience:
Nursing Administrative Assistance/Medical Records Coordinator
Oct.2012-Nov.2012
Brinton Woods at DuPont Circle Health & Rehab Center
Washington, DC
In this position, I performed various duties. While assisting residents I
maintained a helpful and pleasant attitude. The duties I performed were as
follows:
. Coordinating Medical Records
. Monitoring and Assisting Residents
. Scheduling Medical Transportation for Residents
. Analyzing Data on Patient Charts
. Filing Confidential Documents
. Creating Graphs and Analysis for Staff Meetings
. Handling Infection Control Reports
. Handling Incident Reports
. Prepare Invoices
. Assisting the Director of Nurses
Cashier, Waitress, and Food Expo Sept.2011 - Aug.2012 (Laurel,
MD)
Applebee's Neighborhood Bar & Grill June.2011 - Sept.2011 (Forestville,
MD) Aug.2010 -
Jan.2011 (Bowie, MD)
In this position, I performed various restaurant duties. While assisting
customers I maintained a helpful and pleasant attitude. The duties I
performed were as follows:
. Cash/Credit Transactions
. Assisted Customers
. Food Preparation
. Server
Internships:
January 2012 - June 2012
Old Dominion Job Corps Center
Monroe, VA
As an intern at Job Corps, I effectively conducted several medical tests.
These tests included:
. Hearing Test for New Students
. Far/Near Vision Test for New Students
. Blood Pressure for New Students
. Respiratory Test for New Students
. Height and Weight for New Students
Awards and Certificates:
National Career Readiness Certificate (Work Keys)
In recognition of verified skills essential to workplace success and career
advancement:
. Applying Information from Workplace Documents to Solve Problems
. Applying Mathematical Reasoning to Work-related Mathematical
Calculations
. Locating, Synthesizing, and Applying Information that is Presented
Graphically
. Comparing, Summarizing, and Analyzing Information Presented in
Multiple, Related Graphics
Contact this candidate