Customer Service Sales

AASHNA NATHWANI

|Aashna nathwani . e-mail *.********@*******.*** |

|3975 Honey locust trail . mississauga, ontario . Phone (416) |

|356-8176 |

|objective |

| |To obtain an administrative position where I can gain|

| |the experience and knowledge of a successful working |

| |atmosphere and continue to interact with fellow |

| |staff, develop leadership and grow my communication |

| |skills. |

| |

|Education |

| |2009-2012 Sheridan College Oakville, ON |

| |Advanced Business Diploma, Specialized in Marketing |

| |

|Experience |

| |2012-2012 Design Group Staffing Inc. |

| |Toronto, ON |

| |Supervisor at Nuit Blanche Headquarters |

| |Responsible for training a small team of their duties|

| |for the event |

| |Responsible for station set up and organization |

| |Delegated each individual their tasks |

| |Resolved issues as needed |

| | |

| |2011-2012 Resonator Toronto, ON |

| |Marketing Representative |

| |Associated with Ontario Electronic Stewardship (Tour |

| |2) |

| |Positively promote recycling programs for electronic |

| |waste |

| |Effectively communicated the recycling process, as |

| |well as, showcasing the consumer benefits of the |

| |program |

| |Interacted with consumers constantly, fielding |

| |questions and concerns with thoughtful answers that |

| |reflected the brands positioning |

| | |

| |2011-2011 Nissan |

| |Mississauga, ON |

| |Receptionist-Administrative |

| |Handled all customer inquiries; ranging from sales |

| |information requests to service department needs |

| | Responsible for all organizational needs of the |

| |sales team, including but not limited to answering |

| |phone calls, filing documents, and acting as first |

| |point-of-contact with potential customers |

| | Accountable for inventory maintenance of all |

| |incoming/outgoing vehicles, maintaining both a |

| |digital and hard copy directory |

| |2010-2011 Resonator Toronto, ON |

| |Brand Ambassador |

| |Associated with Ontario Stewardship (Tour 1) |

| |Responsible for assembly and take-down of trade |

| |show/event booths and responsible for all promotional|

| |material being used |

| |Educated consumers quickly and with precision, as a |

| |Brand Ambassador must communicate the brand's image |

| |in a short amount of time |

| |Engaged consumers with promotional material, managed |

| |consumer questions and comments in a positive manner |

| |Summer 2009 Holiday Inn Charleston, SC |

| |Guest Services |

| |Checked guests into the hotel, ensuring that each |

| |guest is dealt with diligently |

| |Responsible for managing customer complaints and |

| |concerns and also, rectifying the issues |

| |Gained incredible customer service skills and |

| |developed an understanding of handling large, |

| |corporate groups and transactions |

| |Managed all guest payments and posed as the initial |

| |and final reflection of the hotel and the guest's |

| |experience |

|Program Knowledge |

| |MS Office (Word, Excel, Powerpoint) |

| |Adobe CS6 (Photoshop, Illustrator, InDesign |

| |AutoCAD |

|Favourite Courses |

| |Customer Approach to Quality in Business |

| |Marketing Management |

| |Applied Business Management |

| |Marketing Analysis and Planning |

| |Market Report Writing |

| |Marketing Promotion Management |

|AWARDS & InteresTs |

| |Participated in Business Stimulation Game through |

| |Sheridan College |

| |Received gold medal in individual case competition |

| |(Marketing Analysis and Planning) |

| |Received Ontario Secondary School Business |

| |Certificate |

| |Completed Bronze Medallion and CPR Lifesaving courses|

| | |

| |Hobbies include reading, music, and social media |

Contact this candidate