Project Manager Management

T. CASPER

ANDREW

**** * ***** **. *** Littleton CO. 80127

303-***-****

OBJECTIVE:

A highly skilled telephone technician with broad knowledge in installation and

troubleshooting. Proficient in supervisory and training skills. Experienced in

maintenance of fiber data network and assisting engineers in myriad projects and

realms. Dependable and Hard working ethics.

Area of Expertise:

Installation and Configuration

v

Testing and Maintenance

v

Ability to Work Under Pressure

v

Excellent Communication Skills

v

Project Management and Managerial Skills

v

Advanced Experience in Laptop, P.C., Windows & Desktops

v

Installation and Programming of Succession 6.0 and below

v

Installation and Maintenace of Nortel-OPT 21E-81C, CS 1000 S, CS 1000 M, CS

v

1000 E

Installation and Maintenance of DTI/PRI

v

Installation, Configuration and Management of Remote Office 9150

v

Installation and Management of OTM/TM 3.0

v

Installation and Management of Symposium 6.0/CCMS/CCMA

v

Installation and Management of Plant Vesta 911

v

Installation and Management of IRISnGEN seb & net path

v

Installation and Management of Call Pilot and Application Builder

v

Installation and Management of Meridian Mail

v

Administration of VIOP and Signaling Server

v

Limited Installation and Maintenance capability of BCM

v

A+ Certification

v

PROFESSIONAL EXPERIENCE

HCA HEALTH ONE- 09/09 to 5/12

Senior Telecom Engineer

Tech Support Level 3-Nortel & Peripherals

Triage for 8 different hospital Telcom Tickets

Lead on upcoming projects

Cisco Manager trained.

SCOTTEL/BLACK-BOX

Senior Field Technician

Provided technical support to level 1 technicians. Ran service and maintenance to

customers and 3rd party vendors. Installed, programmed and upgraded various releases

of PBX switches.

VERIZON

03/95-02/05

Project Manager

Supervision of over 20 workers on entire project from initiation to completi on of various

aspect of cabling, diagramming and planning of said projects.

AMERITECH 01/89-

03/95

Field Service Technician

Running service for over 300 customers, including moves, adds and changes. Major

Reprogramming of all types of systems, including new installs, adding fax and modem

lines. Troubleshooting all types of systems and adding variations to existing systems.

Education:

Global Knowledge BARS, Opt 11-81 I and R, Call Pilot, ACD & Symposium

Cisco Manager and voice mail trained.

Graduated from Port Huron High School

St. Clair Community College

References:

References available upon request.

***********@*******.***

***********@*****.***

Reference can be provided.

303-***-**** (cell)

Contact this candidate