Customer Service Sales

A ntoinette D’Addario

*** ********, *.*.*., QUEBEC H9A 3J4

PHONE: 514-***-**** E-MA I L: abghfr@r.postjobfree.com

OBJECT I VES

Looking for a job in a reputable and progressive organization, where I can fully

u tilize my interpersonal, communication, and customer service skills.

SPEC IAL SK I L LS

Good knowledge of Excel, Word, Email etc.

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Strong time management and customer skills.

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Ability to coordinate the people at each and every level.

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Capable of drafting letters.

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Good command over English, I talian and French.

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Extensive experience in telephone marketing and sales as well as extreme

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customer services expertise.

E MP LOYME N T H ISTORY

GABA DESIGN INC, Montreal - 2008 – 2012

• Inside Sales Representative

• Marketing of various commercial products throughout Canada, USA and

I slands

In charge for interphone sales set up of relevant meetings and appointments

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for further Sales Representative sales closure

Good expertise in sales of Real estate maps and Folders

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In teract Effectively in relation to the business and i ts products

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Planned the arrangements for sales representatives.

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NATIONAL GRAPHICS INC, Montreal - 2003 – 2008

• Inside Sales Representative

Marketing and direct sales of various commercial products throughout

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Canada, USA and Islands

In charge for interphone sales

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Meeting Company’s objectives and sales goals. Good expertise in sales of Real

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estate maps and Folders

Planned the arrangements for sales representatives.

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CITE DIETECH INC., Montreal- 1994 - 2000

General office work in die-making Industry

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Receptionist, secretarial and customer service duties as assigned

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In charge for financial activities, such as – preparation and invoice issuance,

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Accounts payable/Accounts Receivable, Payroll on weekly basis

Performed all other customer service tasks – meeting scheduling, reception

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of customers, assistance for showing the manufacturing premises if needed

Communicated with the decision makers for recognizing the opportuni ties of

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business Make effectual relationships with the accessible customer and

p robable customers.

SERVICES I M MOBIL IERES ROYAL LEPAGE, Montreal - 1993 - 1998

Accounts payable clerk duties and responsibilities

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Verified and corrected the coding of all invoices and requisitions for the entire

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Quebec and Atlantic regions

Ensured proper tax allocations on invoices and adjusted where required

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Insured proper authorization

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Issued checks by grouping suppliers

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Invoicing and preparing summary for the charge backs of a large volume

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suppliers

Responsible for handling various branch and departments Managerial and

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Suppliers inquiries

Problems solving

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In charge for preparation of memos and all related company’s correspondence.

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E D UCAT IONAL QUAL I F ICAT IONS

Vanier College, St. Laurent, Quebec - June 1987

DEC SECRETERIAL SCIENCE

S t. Pius X High School, Montreal, Quebec - June 1984

H IGH SCHOOL DIPLOMA

R EFERENCES AVAI LABLE UPON REQUEST

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