Customer Service Sales
Resume:
A ntoinette D’Addario
*** ********, *.*.*., QUEBEC H9A 3J4
PHONE: 514-***-**** E-MA I L: ******************@*******.***
OBJECT I VES
Looking for a job in a reputable and progressive organization, where I can fully
u tilize my interpersonal, communication, and customer service skills.
SPEC IAL SK I L LS
Good knowledge of Excel, Word, Email etc.
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Strong time management and customer skills.
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Ability to coordinate the people at each and every level.
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Capable of drafting letters.
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Good command over English, I talian and French.
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Extensive experience in telephone marketing and sales as well as extreme
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customer services expertise.
E MP LOYME N T H ISTORY
GABA DESIGN INC, Montreal - 2008 – 2012
• Inside Sales Representative
• Marketing of various commercial products throughout Canada, USA and
I slands
In charge for interphone sales set up of relevant meetings and appointments
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for further Sales Representative sales closure
Good expertise in sales of Real estate maps and Folders
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In teract Effectively in relation to the business and i ts products
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Planned the arrangements for sales representatives.
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NATIONAL GRAPHICS INC, Montreal - 2003 – 2008
• Inside Sales Representative
Marketing and direct sales of various commercial products throughout
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Canada, USA and Islands
In charge for interphone sales
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Meeting Company’s objectives and sales goals. Good expertise in sales of Real
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estate maps and Folders
Planned the arrangements for sales representatives.
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CITE DIETECH INC., Montreal- 1994 - 2000
General office work in die-making Industry
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Receptionist, secretarial and customer service duties as assigned
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In charge for financial activities, such as – preparation and invoice issuance,
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Accounts payable/Accounts Receivable, Payroll on weekly basis
Performed all other customer service tasks – meeting scheduling, reception
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of customers, assistance for showing the manufacturing premises if needed
Communicated with the decision makers for recognizing the opportuni ties of
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business Make effectual relationships with the accessible customer and
p robable customers.
SERVICES I M MOBIL IERES ROYAL LEPAGE, Montreal - 1993 - 1998
Accounts payable clerk duties and responsibilities
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Verified and corrected the coding of all invoices and requisitions for the entire
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Quebec and Atlantic regions
Ensured proper tax allocations on invoices and adjusted where required
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Insured proper authorization
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Issued checks by grouping suppliers
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Invoicing and preparing summary for the charge backs of a large volume
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suppliers
Responsible for handling various branch and departments Managerial and
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Suppliers inquiries
Problems solving
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In charge for preparation of memos and all related company’s correspondence.
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E D UCAT IONAL QUAL I F ICAT IONS
Vanier College, St. Laurent, Quebec - June 1987
DEC SECRETERIAL SCIENCE
S t. Pius X High School, Montreal, Quebec - June 1984
H IGH SCHOOL DIPLOMA
R EFERENCES AVAI LABLE UPON REQUEST
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