Tim Johnson
**** *** ***** **. *******, TN *****-1297
(615). 506.1977 email:***********************@*****.***
Empowering individuals with the information and tools necessary to operate efficiently is
very likely to improve your organization’s competitive advantage.
I have done this through insightful planning and executing realistic performance
objectives. A self-motivated leader with a background in sales and marketing,
quality assurance, production and project management, coupled with my experience
in troubleshooting problems and providing a logical course of action, then
maximizing opportunities to exceed expectations are the primary assets I bring as a
member in your organization. As a Network Repair Technician/Project Manager/QA and OBA
with Solectron, and Celestica, both Fortune 500 companies, I established an excellent reputation
for successfully leading medium to large complex projects.
Lead a 23 member team in a detailed operation to refurbish and upgrade Compaq
and Hewlett-Packard Network Servers and PC's. This equipment was recovered
from 9-11 tragedy in NYC, NY. We exceeded customer expectations by refurbishing
3000 out of 3600+ units. Under my direction our efforts lead to a company sales
profit of more than $420,000.00.
My management talents are complemented with leadership, listening, and customer
service skills. I am able to effectively establish rapport with or without face-to-face
contact and feel confident with my ability to communicate the benefits of additional
exposure and close a significant number in new and expanded business (if applicable,
that is) . My business management and leadership talents are transferable to virtually any
industry.
I am excited at the prospect of bringing new energy and making an immediate impact with
Cardinal Health. Thank you for your time, and attention. Kindly review my resumé then, call me
at (615.) 506.1977or email:***********************@*****.*** to schedule a professional
interview.
Sincerely,
Tim Johnson
Tim Johnson
3416 New Towne Rd. Antioch, TN 37103-1297
(615). 506.1977 email:***********************@*****.***
Operations Management
Professional Objective& Career Profile
• Talented Leader and troubleshooter with a background in resource management and
interpersonal analysis.Able to analyze complex problems utilizing various resources to
devise a logical course of action. Good communications and presentation skills, written
and oral, ready to explore new options with talents adaptable to almost any field.
• Highlights of my background include Operations and mass-production Management. QA
Manager, Network Technician and Project Management with fortune 500 Companies,
such as, Service Merchandise, J Riggings, Merry-Go-Round Enterprises, CELESTICA,
SOLECTRON.Leadership and management success as a Regional/District and Store
Sales Manager, Retail Marketing, Display Merchandising, Site Promotion.
Professional Philosophy
My civilian career started in retail sales and field troubleshooting operations with Merry-Go-
Round Enterprises, a leader in young men’s and women’s fashions, and that experience made me
very aware of the pressures put on operational people by well-meaning, but ill-advised, corporate
initiatives. That's why I will not advise any initiative that doesn't directly support your business
goals and corporate strategy. Known for working closely with executives, managers and
employees at all levels of the organization with a reputation for responding to organizational
needs rather than dictating rules and policies. Set high standards for myself and for my team.
Proud to have helped build just such a culture at each of my companies and look forward to
making the same contribution to your organization.
* Skilled in various computer related tools MS Word Excel PP, also social media management, public
relations, and internet marketing!
Education
BA, Foreign Languages & Political Science Middle Tennessee State University Murfreesboro, TN 2010
AA, Fashion Design, Bauder College/O’More College of Design Franklin, TN
Professional Leadership Experience
Middle Tennessee State University
Student Technology Associate Murfreesboro, Tennessee January 2004 to April 2011
Responsible for overseeing foreign language department computer lab, and assisting students and faculty with
related technical issues, foreign language testing including PRAXIS Teacher Certification testing.Delegated
routine duties and shift scheduling to underclass associates.
Consulting Project Manager andNetwork Server Technician
SOLECTRON, INC., Nashville, Tennessee – June 2001 to Aug 2002
Network Server Technician/Project Manager: Managed 150-200+ team members with the systematic operations of
refurbishing network servers and pc’s. Challenged co-workers to exceed production levels by sharing ideas to elevate
quality and efficiency. Successfully negotiated repair contracts with Dell, HP, and Compaq respectively. Helped with
developing a software that would format and test hard drives according to Mfg. specs. Responsible for identifying and
troubleshooting complex pc problems; identify failure trends, test, assemble, and inspect network servers and pc’s.
Successfully managed a project that refurbished 3000 Compaq computers from the 9/11 World Trade Center
tragedy in New York City.
QA Manger (OBM) and Systems Repair Technician
CELESTICA, LaVergne, Tennessee – Feb1999 to Sept 2001
Superviseda group of 12 in the repair of network servers, and pc’s. Corrected systems involving non-functional
failures and provided feedback to management, engineers, specialists, EMR and QA. Identified failure trends, tested,
assembled, and inspected server and pc units. Utilized knowledge of UNIX commands and batch files using
environment variables. Built, maintained, and upgraded test servers as needed.
Regional Mgr, Co DistMgr/District Troubleshooter
MERRY GO ROUND ENTERPRISES, INC., Joppa, Maryland – June1986 to Aug1995
During my career with Merry-Go -Round, I achieved significant measurable success. The following selected examples
will help to illustrate my approach to organizational issues and troubleshooting strategy. MGR experienced a dramatic
increase in employee turnover, which followed a major district-by-district restructuring. Met with employees and
found that they felt very insecure about the company's future because of the news concerning corporate management
and stockholders. My strategy was as follows:
• Implemented performance profile system which rated employees/and or management on core
competencies and key behaviors. Improved the process of our communication systems with alerts and
up-to-date memos. This new system of communication kept all employees informed about company
performance and direction.
• Reduced turnover among ‘top sales performers’ 87.9% by instigating a pay-for-performance
compensation system, based on competency and behavioral profiles.