Manager Front Desk
Resume:
kellie smith
renton, wa *****
Cell: 206-***-****
E-Mail: *********@*******.***
Summary
High-energy room attendant focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.
Highlights
Hospitality expertise
Listening skills
Communicates effectively
Front desk training
Reading comprehension
Knowledge of seattle metropolitan area
Work Experience
October 2010 to April 2011
avalon care center federal way, wa
cna
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.
August 2003 to February 2004
wyndham hotel seattle, wa
room attendant
cleaned rooms, replenished supplies, and made sure guests were happy
August 2003 to October 2004
travelodge renton, wa
front desk agent
greeted, registered and assigned rooms to guests. offered information pertaining to available services. successfully handled cash accounts.
September 2001 to May 2002
king oscar motel pacific, wa
night auditor
ran night audit reports, applied knowledge of handling cash accounts, checked guests in and out of motel, and answered multi phone lines
November 1999 to April 2001
hotel edgewater seattle, wa
room attendant
cleaned rooms, replenished supplies, helped with renovation of hotel, and actively participated in staying after work late to help clean extra rooms
Continuing Education
2004 texarkana nursing academy texarkana, ar
Associate of Arts basics to nursing
learned basic to nursing to get my certification as a certified nursing assistant
2001 bates technical college tacoma, wa
computer training
1999 edmonds community college lynnwood, wa
GED basic education
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