Manager Sales

H ER MANSJAH

***** ********* ****.

Hayward, CA *4541

Home: 510-***-****

Cellular : 510-***-****

Email: *************@*****.***

SUM MARY:

Background encompasses extensive professional experience in Food Service

M anagement in the following key positions of responsibility : General Manager,

Sales & Operation Manager, Sales & Marketing Manager, Sales Executive, Cost

Controller and ki tchen staff.

H IG H L IG H TS:

Ini tiated openings of more than 6 new restaurants including facility permit,

equipment procurement, hi ring of staffs and personnel management to reach desired

objectives.

Managed the daily operations including Profit-and-Loss statements, payrolls and

cost control.

Proven leadership / managerial abilities, excellent communication and interpersonal

skills; problem solving and results oriented.

WORK EXPER IENCE:

General Manager of “ Shabu Slim Restaurant” ( shabu shabu & sushi ), Jakarta,

I ndonesia – January 2011 to August 2012

Food & Beverage Consultant of Shabu Slim Restaurant, Jakarta, Indonesia –

October 2009 to December 2010

• Prepared monthly Profit-And-Loss statements and presented to shareholders.

• Ini tiated the opening of the new restaurant for 3 outlets and successfully

m anaged the operation to be profitable in a very short t ime of 6 months from

t he Grand opening.

• Led the expansion/growth of the restaurant from 20 to 160 employees in less

t han two years including employee hiring and t raining

• Increased sales to over 150 % in 6 month for every new outlet and reached

more than 30-40% net profit within 6 month of operation.

General Manager of “ Big Apple Donuts & Coffee” and “ Blu Apple Frozen Yoghurt “,

Jakarta-Indonesia - February 2009 to January 2011 ( Franchisee from Malaysia )

• Responsible for facility set up, recruitment, staff t raining, marketing and

business plan preparation for Indonesian market.

• Led the business growth up to 4 outlets and increased sales and net profit up

t o 50%.

Sales & Operation Manager of “ Clairmont Pattiserie & Bistro “, Jakar ta – Indonesia

– January to June 2008.

• Supervised and managed standard of service, t raining and led team for 8

outlets.

• Oversaw inventory control, cost and evaluation and employee management.

General Manager of “ Sportsmans Bar & Resto “, Jakarta – Indonesia – February

2006 to December 2007. ( Joint Business )

• Led the business growth that resulted in more than 2X sales revenue in six

month period ($25K to $60K )

• Supervised and managed food quality and service.

Owner and General Manager of “ Fortune Ki tchen Chinese Restaurant “, Jakar ta –

I ndonesia – February 2004 to April 2007.

• Ini ti tated project, business plan, operation and budget.

• Grew business from 1 to 3 outlets that resulted in sales increase of more than

45 %.

Director of Sinar Mandiri In ternational ( Foodservice Distribution Company )

November 1998 to June 2006.

Various Positions at “ Wicaksana Overseas In ternational “ ( The biggest

D istribution Company in Indonesia ), Jakarta – Indonesia as representative for :

T yson Food, Ore-Ida Potato and Tabasco from USA.

• Sales & Marketing Manager : October 1995 – October 1998

• Assistant Foodservice Manager : July – September 1995

• Sales Executive : November 1994 – June 1995

Cost Controller of “ Planet Hollywood “ Jakar ta, Indonesia – June – October 1994

Cost Controller of “ Café Batavia “ Jakarta, Indonesia – November 1993 – June 1994.

Cost Controller of “ Hard Rock Café “ Jakarta & Bali, Indonesia – January –

November 1993

EDUCAT ION:

Certificate : Basic Food Handler’s Course – California, USA, 2012

Certificate : Food Manager Certification Class – California, USA, 2012

Bachelor Degree in Finance & Banking ( 1989 – 1992 ), Philippine School of

B usiness Administration, Manila – Philippines.

Diploma I I I in Hotel Management ( 1986 – 1989 ), T risakti Tourism Academy,

Jakarta-Indonesia.

AWARDS:

The Professional Achievement Award from Education & Tourism Minist ry,

I ndonesia.

The Best Restaurant Award from Education & Tourism M inistry, Indonesia.

CONFERENCES ATTENDED:

Taxation Seminar – August 2007, Jakar ta, Indonesia

Tabasco International Sales World Conference – May 1997 at Maui, Hawaii – USA.

Food & Hotel Asia Food Show – April 2006 and April 1996, Singapore, Asia

National & Food Show – May 1996, Mc Cormick Place in Chicago, USA.

Supervalu at Tacoma, Washinton - USA

Price Venture / Price Club at San Diego – USA

Tyson Food, Arkansas – USA

Ore – Ida Potato – Idaho, USA

Mc I lhenny ( Tabasco ), Avery Island – USA

Prosources Distribution, Chicago – USA.

US Beef Meat Seminar and US Poult ry & Egg Seminar, 1994 – 2006,Jakarta &

Singapore.

Food & Hotel Exhibition, September 1996 at Melbourne – Australia.

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