Customer Service Medical
Resume:
YADIRA ALONZO DE LA SIERRA
DALLAS, TEXAS 75249
************@*****.***
OBJECTIVE:
A Bilingual Medical Assistant seeking a position in the medical field to utilize my vast experience that would allow me to advance my knowledge. Able to contribute to the medical environment, multi-task, fast learner, fast pace.
EDUCATIONAL:
PCI Health Training Center 11/08-09 4.0 G.P.A
Dallas, Texas
Moises E. Molina H.S Graduate
POFESSIONAL EXPERIENCE:
DR.BUEHLER, D.P.M.,PA 07/09-Present
Front Desk: Checking patients in and out, greeting patients, answering multiple lines, scheduling surgeries and appointments, verifying insurance, Medisoft, alpha/numeric filling, faxing, prescription refills, customer service, filling claims, EOB, processed patient’s billing, statements reimbursement claims, post transactions and data, insurance medical records management, record patients medical history, vital statistics and test results in medical records, prepare treatment rooms for patient examinations,
DR.A RAMIREZ CLINIC 09/08-07/09
Front desk/Lab: Data Entry, checking patients in and out, greeting patients, answering multiple lines, customer service, verifying insurance, faxing, checking faxes, alpha/numeric filling, QSI, requisition forms, CPT/ICD9 coding, Record keeping, managing mail, medical records, scheduling, Phlebotomy, vital signs, injections, strep test, urinalysis, EKG, HCG test, Capillary Puncture, immigration physical exams.
Siebel Diagnostic Laboratory 05/07-06/08
Receptionist/Billing dept: Answering multiple phone lines, communication skills, requisition forms, file clerk, data entry, claim forms, general office work, record keeping, computerized dispatch/scheduling, CPT/ICD9 coding, collect specimen.
CLINICAL SKILLS:
Vital Signs Ear irrigation Centrifuge Paptray set up Microscopes EKG Autoclave Visual Acuity
Capillary Puncture Bandaging Eye Irrigation Urinalysis
Blood Smear Slide Injections Triage Collect and process specimen
CPR Certified Phlebotomy Strep test First Aid
Range of motion Capillary Puncture Manual ESR Occult Testing
Digital urinalysis
ADMINISTRATIVE SKILLS:
Excel General Office Word Microsoft Word Requisition Forms QSI Charting
Insurance Billing /Coding Claim Forms Customer Service Data Entry Microsoft
Alpha/numeric Filling Record Keeping Medisoft Power Point Spread Sheets
Dispatch/Scheduling CPT/ICD9 Coding OSHA HIPAA Word Processing Medical records General office work Answering multiple phone lines Typing 45 wpm
REFERENCES: AVAILABLE ON REQUEST
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