VONETTA RAMIREZ
Salinas, CA 93906
**********@*********.***
PROFESSIONAL PROFILE
? Years of experience in Collections, Clinical Support, and
Patient Relations
? Strong background in Data Entry, Records Management, and
Medical Billing & Coding
MEDICAL OFFICE SKILLS
? Insurance Claim Billing & Processing
? Government & Third-Party Payers
? Managed Care (HMO, PPO & POS)
? Medical Office Procedures
? TRICARE, Medicare & Medicaid
? Electronic Medical Records (EMR)
? HIPAA Guidelines
? MS Office
? MOSS & MEDISOFT
? CPT-4, HCPCS & ICD-9-CM
EDUCATION
Ultimate Medical Academy - Tampa, FL 2011-2012
Medical Billing & Coding Diploma
Includes medical terminology, anatomy and physiology, disease processes,
surgical procedures, life cycle of an insurance claim, health care
settings, health care payers, procedure and diagnosis coding from medical
records, reimbursement systems, facility billing, keyboarding, word
processing, medical practice management systems, and life skills for
success
? Working towards CBCS Certification and Associate's Degree
Hartnell College - Salinas, CA
Associate's Degree - Paralegal
MTI Business School - Stockton, CA
Certified Medical Receptionist
PROFESSIONAL EXPERIENCE
Spherion Employment Agency - Salinas Ca 10/08/12-11/26/12
Medical Biller - Natividad Medical Hospital
. Submit insurance claims, and kept accurate records
. Communicate effectively with insurance companies, respond to
inquires
California Service Bureau - Monterey, CA 12/08-12/11
Patient Account Representative - Community Hospital of the Monterey
Peninsula
? Communicate effectively with patients to collect payments for
medical services rendered
? Maintain a strict knowledge of policies and procedures to ensure
accurate billing
? Answer calls, respond to inquiries, submit insurance claims, and
keep accurate records
. Reviewed applications for charity programs and made determine what
program was appropriate for the patient.
Outsourcing Solutions - Monterey, CA 7/07-12/08
Patient Account Representative - Community Hospital of the Monterey
Peninsula
? Managed third-party collection efforts and billing for
inpatient/outpatient services
? Collaborated with clients to negotiate payment arrangements and
procedures
Von's Day Care Services - Salinas, CA 5/99-7/07
Owner & Operator
? Prepared monthly budgets, approved purchases, and oversaw daily
business operations
? provided quality care for children while guaranteeing and safe and
educational environment
NCO - Union City, CA 10/98-2/99
Medical Collector/Data Entry
? Managed collections, skip tracing, reporting, credit card
processing, and disputes
? Oversaw collection processes, maintained productivity levels, and
met monthly goals
Bay Area Credit - Santa Clara, CA 1/93-9/98
Medical, Retail, AT&T, American Medical Respond Collector
? Trained and mentored new hires and filed legal documents for
small claims court
? Arranged debt repayment, established schedules, and
reviewed accounts for collections