Customer Service Sales
Resume:
Lake Havasu City AZ *****
PHONE 207-***-****
Tammy Mutombo
Professional experience October 2012 to present Chase Bank Personal Banker
Lending new accounts
•
Sales
•
Customer service
•
April 06 October 2012 Bangor Savings Bank
Assistant Branch Manager
Business Development/Sales
•
Consumer lending
•
Assist VP in managing daily operations of 4 branches
•
Keep up to date with Compliance write policy and procedures
•
Conduct retail meetings and train staff
•
Regulation changes/updates
•
Work directly with Operations on account maintenance and
•
teller balancing issues
Maintain security manual/key and combo logs for the bank
•
Conduct quarterly audits
•
Prepare CTR reports in conjunction with the compliance dept.
•
Sept. 2001 April 2006 Havasu Regional Medical
EVS/Laundry Director Nov. 2004 April 2006
Interview and hire new staff, perform annual evaluations
•
Ensure employees complete competencies and annual
•
updates as assigned
Monitor par levels, buy equipment, and work with
•
Administration on future budget needs
Conduct monthly staff meetings and communicate with staff
•
any internal changes or goings on within the organization
Round daily to all areas to ensure the facility meets OSHA and
•
JCAHO standards
Maintain the staffing standard
•
Staffing Specialist 2001 2004
Work closely with directors on a daily basis to ensure the
•
hospital is adequately staffed
Input payroll data weekly and transmit data to payroll biweekly
•
Collect data for productive man hours and download to a
•
spreadsheet
Transcribe minutes from Administrative meetings
•
Handle daily phone calls from staff and agencies
•
Create memos for various Directors
•
March 1999 June2001 Town & Country FCU Portland ME
Teller Supervisor
Conducted interviews and evaluations of tellers
•
Assisted customers with account discrepancies
•
Ordered cash and balanced the vault daily
•
Tracked overdraft accounts and collected on negative accounts
•
Attended IRA seminars and teller certification seminars
•
Completed Currency Transaction Reports
•
References Available Upon Request
Contact this candidate