Sales Training
Resume:
Dominique H. Jolly
Detroit, MI *****
******************@*****.***
CAREER OBJECTIVE
To obtain a position in the automotive field where I can utilize my technical training and work experience to
eventually reach my goal of becoming a certified master technician.
EDUCATION
March 2011 to UAW-LETC Advanced Automotive Training Program
October 2012 Earle C. Clements Job Corps Center
2302 US Highway 60 East
Morganfield KY 42437
Completed: Brakes Technician
ONET Code: 85302 AA
Completed: Steering and Suspension
ONET Code: 85302AB
Completed: Auto Parts Specialist
ONET Code: 49014AA
June 2012 Penn Foster 2302 US Hwy 60 East Morganfield, KY 42437
Received: High School Diploma
SPECIAL TRAINING
Automotive Parts Sales:
In the Automotive Parts Sales class, I worked under realistic conditions with vendors and customers. I learned to work
under pressure and to meet deadlines. I received actual experience in solving the problems that are encountered in a busy
shop situation. I received training on a Triad- Prizm computer system using the customer account system with work orders.
I learned point-of-sale invoicing, accounting procedures and terminology, and techniques for dealing with customers. I
gained experience in using manual and electronic catalog systems. I also learned parts ordering and pick-up and delivery
of parts
Brake Repair:
In the Brake Repair course, I was taught the proper terminology and diagnostic procedures of brakes and related
mechanical, electrical, and hydraulic systems, antilock brake systems and computer controlled sensors and circuits utilizing
computerized and mechanical brake lathes, ABS brake tester, power bleeders and general auto hoists and lifting devices.
Course was approximately 80% hands-on and 20% theoretical.
Suspension and Alignment:
The Suspension and Alignment course focuses on two major areas. Suspension - I was taught the principles and designs
of various automotive suspension systems: coil, leaf, air spring and torsion bars, air and electronic leveling and height
control components and sensors. Alignment and Steering Systems: I learned wheel alignment angles including camber,
caster, steering axis inclination, turning radius and toe settings with an understanding of the importance of all angles plus
rear wheel alignment and know the difference between two-wheel drive and four-wheel drive alignment procedures.
Included in the training was diagnosis and repair of manual and power steering gears, power steering pumps, and step-by-
step procedures of diagnosing tire wear and drivability problems.
WORK EXPERIENCE
September 2009 to March 2011 Forman Mills 10000 East Eight Mile - Detroit, MI 313-***-****
Supervisor: Mrs. Dora - Duties: Processing and stocking and janitor
November 2010 - February 2011 Technicolor Staff line - 24450 GLENDALE REDFORD, MI 48239-2658
Duties: Line Worker, CD Handler Packing/shocking
April 2012 – September 2012 U.A.W Parts – 2302 US HWY. 60 East – Morganfield, KY 42437 270-***-****
Supervisor: Laura Goodloe Duties: Sale Auto Parts, Look up Parts, Facing Parts
September 2012 – October 2012 AutoZone – Henderson, KY 42411 Manager: David Hoard –TSM 270-***-****
30day training Duties: Looking/Finding Parts, Cashier, and Inventory counting
AWARDS/HONORS ACHIEVEMENTS
September 2012 UAW Student of the Month Automotive Parts Specialist
REFERENCES UAW-LETC Placement Department, Morganfield, Kentucky, 270-***-****
Contact this candidate