Sales & Project Management Experience

Yilihan Yipaguli

Summary of Qualifications

Project Management

Data analysis, presenting and reporting

Counseling and advising international students

Highly skillful at leading, directing teams and working as a member of the team

Multitask and job prioritizing

Excellent organizational ability and pay attention to the details.

Apply diplomatic etiquette when solving customers’ problems

Experience in working with diverse international groups

Microsoft Office Suites: Word, Excel, Access, PowerPoint, Outlook

Multilingual- English, Chinese Mandarin, Uighur, Uzbek

PROFESSIONAL EXPERIENCE

WyzAnt Tutoring

Mandarin and ESL TUTOR 08/2012-PRESENT

Develop and implement individualized plans for students to meet individual needs, interests and

abilities.

Teach American students in Chinese writing, reading, listening and speaking.

Teach English as second language to students from China.

University of Northern Virginia - Annandale, VA

ADMISSION COUNSELOR 11/2010 – 08/2012

Responding to admissions inquiries via phone and email

Interview and Counseling prospective international students

Review applications’ transcript, degree certificate and related working experience

Assist students notarize their application documents

Evaluate and verify students’ credentials

Screens potential student applicants

Advises students in program selection, payment option, registration, etc.

Inform students with up-to-date immigration laws and regulations

Monitoring and reporting students’ academic progress

Maintain cooperative working relationship with faculties

Carry out University at on-campus information sessions

Representing the University at college fairs, orientations and promotional events

Assisting in outreach and recruitment programs

Other duties as assigned

University of Northern Virginia - Annandale, VA

ADMISSION ASSISTANT 07/2010 – 11/2010

Provided friendly, professional assistance to students and visitors

Coordinated meetings with admissions officers

Process students inquiries and applications into the admissions information systems

Prepare admission files for all applicants

Tracking / updating application documents, enrollment processes

Communicate status of applications and transfer files to appropriate department

Schedule appointment for the students with the counselor

Assisted various large mailings and helped to assemble admissions packet for mailing

University of Northern Virginia - Annandale, VA

RECEPTIONIST 03/2010 – 07/2010

General administrative and clerical support

Answer, screen and direct telephone calls

Ensures knowledge of staff movements in and out of organization

Provide information to callers

Take and relay messages

Receive and sort mail and deliveries

Xin Si Lu Travel Agent– Xinjiang, China

Tour Guide 01/2007 – 08/2008

Designing program itineraries

Preparing tour guide documents,

Select and evaluate customers documents

Leading tour groups for up to five days, catering to all customer needs

Giving talks about the culture, language and history

Assist and support other tour guide

Other duties as assigned

ARZU CRISTAL LTD. – Xinjiang, China

Store Manager 02/2004 – 01/2007

Sales and “bottom-line” profits of the store

Communicate, execute, and manage marketing and merchandising programs

Execute and monitor loss prevention and shrink programs

Manage store revenue, cash handling, deposit reconciliation and delivery of deposits to bank

Ensure orders are properly documented and released for pick-up

Resolve customer problems or complaints by determining optimal solutions

Recruit, hire, train, evaluate and counsel store employees

Schedule, organize and direct assignments

Develop and implement employee performance evaluations and improvement plans

Encourage store employees to take ownership for their performance and career development plans

EDUCATION

M.B.A in Project Management [2010]

University of Northern Virginia, Annandale, VA GPA: 3.5

Bachelor of Art in English Literature [2008]

Xinjiang University, China GPA: 3.1

PROFESSIONAL CERTIFICATE

English Tourist Certificate [2007]

China Travel Bureau

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