Customer Service Manager

Earnest W. Clark Jr

*** *. ****** ***** **. Apt# 201, Tuscon, Az 85704

Phone: 623-***-****

E-mail: *******@*****.***

OBJECTIVE: To use my skills within a team environment, achieving goals and tasks

necessary on a daily basis. Contributing to an organizations quality and growth.

EDUCATION:

Remington College, San Diego, California Bachelor of Science in Operations

Management, January 2005

Education America University (Remington College), San Diego, CA Associate of Science

Degree in Internet Information Systems, April 2003

COMPUTER SKILLS:

Windows 98, Windows 2000 server, Windows NT, Windows XP Professional, Apache

Server 3.0, IIS 5.0, FrontPage 2000, Office 2000

EXPERIENCE:

Ogletree Construction – November 2009 to April 2011 Rogers, Arkansas

Office Assistant/Laborer

Assisting with various office duties, such as, Faxing work orders, Filing some paperwork,

Sending emails to the bosses to keep updated on jobs around town, running errands,

receiving and making phone calls to the clients for verification on specific jobs, sending out

paychecks by mail to he co-workers at the end of the week. Helping with numerous

jobsites, bricklaying, & driving co-workers to jobsites.

Knox Attorney Services – December 2005 to April 2009 San Diego, CA

Courier/Legal Processor •

Driving to various attorney offices to deliver & pickup case files for processing. • Once

morning and afternoon routes have been completed, all case files are placed in their own

individual route boxes so other couriers can take them to other court locations for

processing. • At the end of the work day, the case files are taken to the courts to be filed

and sent back to the clients.

Z-microsystems - June 2005 to July 2005 Sorrento Valley, California

Material Control Stock Clerk •

Pulling computer parts for the production. • Stocking shelves with computer parts. • Typing

out computer part shortage sheets for all departments so kit parts can be ordered to fill the

order. • Assist the shipping and receiving department with packing and shipping company

computers.

Partnerships With Industry - Feb 2005 to Apr 2005 San Diego, California

Contract Services Manager •

Oversee job coaches and clientele to insure that projects are getting done by due dates. •

Arranging production of projects. • Typing project information into the computer so that

employers can get an overview of daily progressions with each passing day leading up to

the completion of specific projects.

Keyston Bros. - April 2001 to September 2001 San Diego, California

Warehouse Clerk •

Performed light office duties. * Provided customer service. * Faxed and pulled orders for

same day or next day delivery. • Delivered and picked up store products. * Received and

processed customer orders by phone.

Corporate Express - June 1999 to March 2000 San Diego, California

Warehouse laborer •

Delivered and picked up store products. • Loaded and unloaded products from trucks. •

Prepared products for next day delivery. • Acted as warehouse supervisor.

Cabrillo Navy Exchange - September 1989 to October 1998 San Diego, California Store

Worker •

Ordered products for the store and restocked shelves. • Performed shipping and receiving.

• Assisted customers. • Managed Inventory.

References Available Upon Request

Contact this candidate