Sales Customer Service

Rafael De Dios

**** ******* ****

Bay Shore New York

United States of America 11706-2007

Tel: +1-631-***-**** Fax: +1-631-***-****

Email: abgh7u@r.postjobfree.com

Profile Rafael De Dios is a self-driven Business Development Executive

with over 15 years of USA & International experience looking for

new challenges.

He has skills in managing sales budgets upwards of $150M USD,

leading direct reports as well as cross-functional teams,

managing a product line from cradle to grave, justifying new

product development investments, determining and documenting new

product requirements, developing sales forecasts and product

pricing, and launching new products/services to the marketplace.

Rafael has demonstrated the ability to manage key account

relationships and large-scale projects. Has vast experience

with presenting to senior management, representing senior

management, training and assisting dealers/advisors and

coordinating the activities of region managers.

He has held management positions at companies such as Delta

Airlines, Rockwell Collins, Airbase Services, AT&T Wireless

Aviation Communications Division & THALES Avionics and earned a

Bachelors of Science Degree in Business Management from Saint

Francis College in New York with special emphasis on

Communications, Marketing & Management.

Achievements

. LAN Airlines, Chile - Sold largest Service & Maintenance IFE program

in Latin America worth $96M

. American Airlines, USA - Sold A300 Cockpit Display repair agreement

worth $5M per year

. United Airlines, USA - Sold Boeing fleet wide Cockpit Instruments

repair agreement worth $5M per year

. American Airlines, USA - Sold B737 Cockpit Instrument retrofit worth

$20M

. Interjet Airlines, Mexico - Secured A320 full Avionics & IFE package

worth $40M

. TAM Airlines, Brazil - Secured TAM A320 SRU Contract worth $5M/year

Experience Managing Partner September 2011 - present

Aerospace Consultants (Bay Shore, New York)

Proven independent industry expert business research, analysis

and advice to the aviation industry. Based on over 15 years of

commercial, technical and operations experience. Unmatched

insight into carriers', suppliers', OEMs' business strategies.

Uniquely qualified to help executives strategically view the

future, optimize business opportunities, and realize value.

Access to a wealth of industry contacts and reliable market

data.

Manager, Regional Sales / Account Manager July 2002 - September

2011

Thales Avionics, Inc (Irvine, California)

Revitalizing Latin American & Caribbean territory for this 11

Billion Euro aerospace worldwide leader in Avionics, Utilities,

and Inflight Entertainment for Civil and Defense markets.

Rapidly achieved goals and refocused to resolve challenging

sales issues while establishing a visible revenue growth within

assigned territory.

Manager, Corporate Aviation; Sales/Support December 2000 -

July 2002

Airbase Services, Inc (Boulder, Colorado)

Establishing and achieving corporate accounts order intake and

sales objectives for assigned territory in line with overall

team objectives. Managing daily OEM, FBO, and Corporate

aircraft business through close coordination with Operations

and Customer Service departments.

Increased department revenues by 90%

Secured Boeing Business Jet product and service program worth

$3M

Pursued and secured presidential campaign aircraft program

Regional Manager, Business Aviation; Sales/Support June 1996

- December 2000

AT&T Wireless Services Aviation Communications Division

(Seattle, Washington)

Effectively managed daily east coast US regional operations

consisting of 300+ corporate aircraft & 60+ contracted

dealerships. Successfully establishing direct relationships

with dealerships, OEM, and Aircraft account managers.

Assertively identifying managing and pursuing sales

opportunities. Strategically managing company resources in

pursuit of effectively closing business opportunities.

Developing and implementing innovative strategies for

increasing equipment sales and customer support. Supporting and

commissioning aircraft electrical/avionics system installation

designs.

Lead Aircraft Maintenance January 1996 - June 1996

Rockwell Collins/Hughes-Avicom (Jamaica, New York)

Field Service Support of commercial aircraft Inflight

Entertainment/Communications systems within assigned territory.

Supervised aircraft maintenance personnel team of up to 20

employees and schedule daily airline support for various major

airlines and business aircraft within region. Managed store

facilities and equipment spares inventory. Effectively

maintaining a direct relationship with airline management and

reporting progress to management.

Education Aviation Business Administration January 1992 - January 1997

Bachelor of Science

St. Francis College

Special emphasis: Aviation Communications, Management,

Operations, Marketing, Law Practices, and Air Transportation

FAA Licensed Aircraft Mechanic January 1988 - January 1992

Aviation High School

Expertise Experience and insight into business strategies of major

industry carriers and suppliers such as:

Aircraft OEMs:

Boeing, Airbus, Embraer, Bombardier, Gulfstream, Cessna, Raytheon,

Dassault Major

Aircraft leasing companies:

ILFC, Air Castle, CIT, Air Lease

Major airlines/Flight Departments/MRO's:

LAN, American Airlines, Jetblue, Iberia, Southwest, Alaska Airlines,

Spirit Airlines, Volaris, Aeromexico, Interjet, TAM, GOL,

Barfield, Avianca, COPA, Aerolineas Argentinas, TACA, Delta,

United, Lufthansa, Air France, Singapore Airlines, Microsoft,

Revlon, Blockbuster, Coca cola, Disney, Univision, Brazilian Air

Force, Chilean Air force, Venezuelan Air Force, Colombian Air

Force and others.

Avionics Suppliers:

Honeywell, Rockwell, Thales, ACSS, Goodrich, Safran, L3

IFE & Connectivity OEMs:

Panasonic, Thales, Rockwell, Live TV, IMS

Aircraft Interiors:

BE Aerospace, Zodiac/Webber, Recaro

Skills Commercial, Corporate/Business & Military Aviation

New Business Development

Sales & Marketing

Avionics

Flight Operations

Ramp Operations

Technical Support

Purchasing

Customer Service/Support

Component Repair/Maintenance

MRO Services

PBH, RBTH, LRU Sales

Aircraft Interiors

Onboard Wireless

WIFI/SATCOM/Ka/Ku Connectivity

Inflight Experience & Entertainment

Languages Fluent in English, Spanish plus basic Portuguese

Contact this candidate