Customer Service Representative
Resume:
Delmar R. Long
Omaha NE.68110 **********@*****.***
Objective
Seeking employment as a customer service representative.
Work Experience
FedEx Office Omaha, NE May 08 May 10
Shipping Coordinator
Prepared documents, such as work orders, bills of lading, and shipping orders to
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route materials.
Recorded shipment data, such as weight, charges, space availability, and damages
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and discrepancies, for reporting, accounting, and recordkeeping purposes.
Packed, sealed, labeled, and affixed postage to prepare materials for shipping,
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using work devices such as hand tools, power tools, and postage meter.
Sandwich Artist Escondido, CA Jul 07 Dec 07
Sandwich Artist
Scrubbed and polished counters, steamed tables, and other equipment, and
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cleaned glasses, dishes, and fountain equipment.
Prepared food such as sandwiches, salads, and ice cream dishes, using standard
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formulas or following directions.
Added relishes and garnishes to food orders, according to instructions.
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Play Co Toys Spring Valley, CA Feb 04 Jan 06
Customer Service
Conferred with customers by telephone or in person to provide information about
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products and services, to take or enter orders, cancel accounts, or to obtain details
of complaints.
Resolved customers' service or billing complaints by performing activities such as
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exchanging merchandise, refunding money, and adjusting bills.
Compared disputed merchandise with original requisitions and information from
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invoices, and prepare invoices for returned goods.
Hyatt Hotels Resorts Omaha, NE Mar 02 Sep 03
Reservation Agent
Made and confirmed reservations for transportation and accommodations, using
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telephones, faxes, mail, and computers.
Maintained computerized inventories of available passenger space and provided
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information on space reserved or available.
Determined whether space was available on travel dates requested by customers,
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assigning requested spaces when available.
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