Manager Executive

Teresa Corte

***** ********

Livonia, Michigan **850

734-***-**** | ************@*****.***

Objective:

To secure a position as a senior-level Executive Assistant with extensive experience to provide comprehensive support, coordination and planning of daily operations and manage all administrative functions for executive level-staff

Qualification Summary:

• More than 25 years’ experience in support of executive level staff.

• Demonstrated capacity to provide comprehensive support for executive-level staff including members of the Board of Directors while maintaining strict confidentiality, excel at scheduling meetings and managing complex calendar arrangements, coordinating extensive travel arrangements, and managing all essential tasks required. Provide additional support to staff directly reporting to the CEO/Executive Director as required.

• Proven track record of accurately completing research, reporting information management and critical activities within demanding time frames.

• Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

• Highly focused and results-oriented in supporting complex, deadline-driven operations, able to identify goals and priorities and resolve issues in a timely fashion.

• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), Microsoft Office 365 including SharePoint, Personify, WebEx, Visio, Concur Solutions, Webex and Lync.

• Actively participate in planning and execution of large biannual conferences, extensive coordination of Awards & Recognition program including communication with committee to ensure all information is accurately communicated and delivered in a timely manner to meet strict deadlines.

Accomplishments:

• Updated and streamlined complicated process for gathering pertinent information for nominees for the Awards & Recognition program to become user friendly and electronic reducing the need for paper copies, thus reducing expense. Stepped up to the challenge of handling the administrative role needed to manage this program while developing solid relationships and communication with award recipients along with the committee itself.

• Received “Employee of the Month” award for assistance to another department with presentation materials that were ultimately reviewed by the Board of Directors and participated on the “Red Carpet Employee of the Month” committee to select other employees for special recognition.

• Attended Investment in Excellence (IIE) program developed by Lou Tice of the Pacific Institute.

• Actively strive to investigate all areas of department to become a “paperless” department (i.e. use of electronic tools for groups and committees of the organization).

• Participated in “Empowerment” training to become more effective in decisions regarding current position.

• Attended and coordinated high-level executive meetings as a liaison between executives and staff for accuracy, efficiency and to ensure the highest level of productive meetings along with a professional environment for these meetings.

• Strived to obtain the most cost effect means of travel for the CEO while keeping preferences in mind by checking and double-checking all arrangements to avoid any errors or inconveniences.

• Provided a level of support to the Past Presidents of the organization that had been lacking in the past allowing them to rely on me and receiving appreciation for the additional attention given to them.

Professional Experience:

Society of Manufacturing Engineers (SME), Dearborn, Michigan

Executive Assistant, July 2006 to November 2012

Provide high-level administrative support for CEO/Executive Director including maintaining calendars and appointments, including members of the Board of Directors while maintaining a high level of confidentiality.

Perform a variety of key tasks including communication with high-level executives from external organizations in planning and logistics of in-person and off-site meetings.

Proficient in maintaining travel costs, miscellaneous costs within department to reduce expenses with the ability to work under minimal supervision in a fast-paced environment.

Extensive coordination of company Awards and Recognition Program, including accuracy of information required and recorded, collection and distribution of materials to the Awards committee with strict deadlines. Participate in meetings to select recipients of these prestigious awards followed by communication of information and follow up with those selected.

Actively participate in coordination, planning, execution and logistics of four Board of Director meetings – in-house and offsite, including travel arrangements, registrations, hotel, flights, meeting schedules along with the delivery of confidential materials needed for these meetings.

Scheduling of monthly meeting for CEO with the entire staff including staff in 2 additional locations (Ohio and Canada) via Lync online to deliver critical information regarding the status of the company, financials, metrics for business units, updates and information on trade shows.

Assemble data and assist in preparation of reports, presentations, correspondence and maintain internal information of paper and electronic files, reconciliation of expenses for CEO through Concur Solutions. Track agreements, contracts and memorandums of understanding with the organization to ensure accurate, up to date information and availability to staff. Collect information via internet research, prepare and edit correspondence including tasks as needed or required.

Liaison with the organization’s 33 Past Presidents regarding participation on various committees and technical groups.

AYES, Inc.

Senior Support Specialist, March 2004 to July 2006

Lead support to National Managers.

Coordinated database support to State Managers and instructors to ensure knowledge of database and ensure accurate data input. Managed, processed and tracked State Dealer Association Agreements.

Coordinated national bi-weekly conference calls between National Managers and State Managers in 33 states to address all issues.

Assisted in Special Projects such as North American International Auto Show, NAIDA Reception & Exhibit, Annual Instructors Conference, Board of Director/National Advisory Board Meetings (including Task Force meetings), Corporate Staff Meetings, State Manager Business Planning Meetings, SkillsUSA.

Lead support for Continuing Education Credits (CEU’s), Mentor/Intern Training, Mentor Recognition, new State Manager Orientation, Instructor Roundtable Meetings.

Coordinated, managed and planned office relocation and negotiated contracts with space planners and vendors.

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