Manager Assistant

Heather Lynn DiTota

**** ******** ***** *** **

Bethlehem PA 18020

610-***-****

g ***************@*****.***

Education

Parkland H igh School

Orefield PA 18014

August 2000 to June 2002

Graduated - Diploma

Northampton Community College

Bethlehem PA 18037

September 2009 - October 2009

Major: CNA

January 2013 – Starting Real Estate Classes.

P rofessional Experience

Smile Krafters

1247 South Cedar Crest Blvd

Allentown PA 18103 610-***-****

Appointment Scheduler

• Greet and schedule patients by telephone and in person. Take detailed phone

messages. Confirm next day appointments and next week recalls scheduled 6 month

i n advance. Verify insurance eligibili ty and frequencies per patient or family.

D r. Lisa Bunin M.D.

1611 Pond Road Suite 403

Allentown PA 18104 610-***-****

Ophthalmic Receptionist

•

Answer multiple phone lines; provide general administrative and clerical support. Take and

relay messages; provide information to callers. Prepare and maintain patient charts. Greet

persons entering organization. Handle queries from the public and patients. Schedule

appointments and maintain appointment database. Prepare letters and documents. Receive

and sort mail and deliveries. Organize meetings. Tidy and maintain the reception area.

Dr. Gene Lund - Optometrist

3722 Easton-Nazareth H ighway

Easton, PA 18045 610-***-****

Title: Optometrist Assistant.

• Perform administrative and clinical duties to prepare patients for eye examinations

and vision therapy. Schedule appointments; prepare correspondence, document

p reliminary case history. Maintain and file records. Clinical duties including testing

patients for color and depth perception, near and far acuity, visual field and macular

i ntegrity. Inst ruct patients in the proper care of glasses and contact lens.

Gothic Inc.

650 Nazareth Pike, Unit 12

Bethlehem Pa 18020 610-***-****

Cashier/Temporary Assistant Manager (during manager’s leave of absence)

• Independently maintain retail store. Assist customers. Perform closing duties and

lock/secure store at night.

Sacred Heart Hospital

421 West Chew St

Allentown PA 18012

Mental Health Tech: Older Adult Behavior Unit

• Assist nurses. Run patient’s lab work, vitals, and ADLs.

KidsPeace National Centers

1650 Broadway

Fountain H ill Pa 18015 610-***-****

L ate Night Child Care Counselor

• Perform 15 minute bed checks on all clients. Assist in any suicide levels or 1:1

p recautions. Complete all unit paper work before close of shift. Keep thorough Unit

Log. Use MARS/Medical Record books. Assist with clinical systems t raining.

A nswer telephones and t r iage calls. Maintain a safe and secure unit at all t imes.

Perform light cleaning duties as needed. Administer medication to patients. Lead or

assist in crisis situations.

Giant Food Stores: Bakery Department

3926 Linden St

Bethlehem PA 18015 610-***-****

October 2003 to March 2004

Late Night Bakery/Donut Maker

• Make donuts and other baked goods. Break down leftover bakery goods from

p revious shift. M ix donuts and doughs to specifications. Use proper mixers and

a ttachments for certain doughs and weights. Roll, cut, fry, glaze and decorate

donuts. Set up morning bagels and muffins. Bake bread, wrap and package for next

shift. Complete all paperwork before end of shift.

P rofessional Skills

• Trained in CPR, FIRST AID and Med Trainings for the last 3 years.

• Completed a course in LSCI (Life Space Crisis Intervention)

• Attended H IV/AIDS youth counseling course.

• Certified in SCM (System to restrain at-r isk youth if they show immediate and

continuous danger to self and others)

• Trained Safety Supervisor at Kidspeace

Computer Skills

• Experienced in MS Office applications including Word, Outlook, Excel,

• Operating Systems- Windows 7, XP, Vista

• Knowledge of Adobe software.

• Skilled at internet research.

References available upon request.

Contact this candidate