Customer Service Representative

Zoe A Smith

**** ******** ***** *********, ***** 76018

Email: **********@*****.*** Phone: 817-***-****

CAREER OBJECTIVE:

A challenging and rewarding Medical Assisting position where prior education, and acquired skills would be of value. Position should allow for continued and professional growth commensurate with achievements.

SUMMARY OF QUALIFICATIONS:

Effective communicator and translator in English and American Sign Language, able to adapt to change, exercise sound judgment and coordinate multiple tasks.

SKILLS:

American Sign Language

Microsoft Office

Multi-tasking

Customer service

Electrocardiogram

Patient Education

Medication Administration

Medical Office Procedures

Vital Signs

Phlebotomy

EDUCATION:

Fortis Institute- Grand Prairie, Texas October 2012

Medical Assisting Diploma Program

American Heart Association #15451 February 2012

BLS for Healthcare Providers- CPR Certification

National Safety Council #324157 February 2012

Bloodborne and Airborne Pathogens Certification

EMPLOYMENT:

CitiMed Clinic- Arlington, Texas October 2012- November 2012

Extern

Took patient vital signs, escorted patients to exam rooms, patient interviews, documented information onto charts, phlebotomy, EKG, medication administration, and patient education prn,

Block Buster- Arlington, Texas June 2012- October 2012

Customer Service Representative

Cash handling, promoting in store products, checking in and checking out movies, answering phone calls to answer customer questions, greeting each customer, organizing and alphabetizing movies to place back on the wall.

Six Flags Over Texas- Arlington, Texas April 2010- June 2012

Hostess

Created revenue for Six Flags by promoting amusement park packages, daily guest interaction to improve guest experiences, cash handling and multi tasking.

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