Engineer Service

CURRICULUM VITAE

GURURAJ.G

Mob: +91-988**-*****

**********@*****.***

Professional Summary

Hardware & Network Engineer of 3+ year’s of experience. Worked

extensively on PC Hardware & Networking. Good technical background with

exceptional skills in Building, Planning, Managing Network, PC Installation in

small scale. Skilled in all facets of network and desktop Administration, Domain

System.

.

Professional Skills

• Installation of Compaq, HP, HCL, Dell Toshiba laptops and Desktops.

• Assembling Computers, Trouble Shooting H/W & S/W Related Problems.

• Good Knowledge of MS office 2003-2007.

• Installation and configuration of MS Outlook.

• Trouble-shooting systems for Hardware and OS problems.(XP, Vista,

W indows 7)

• Knowledge of DHCP, DNS, Active Directory Services.

• Managing & Trouble shooting of network Components: Network Cabling,

H ubs, Managed Switches, WIFI Routers (DSL).

• Dot mat rix, Laser jet and Network Printers Installations and

t roubleshooting.

PROFESSIONAL EXPERIENCE

1. Currently working as Customer Support Engineer in C MS I nfo system

p vt, ltd.

M ysore.

2. Worked as a System Service Engineer in P hoenix computers,

M ysore.

3. Worked as Customer Support Engineer in S.V. I nfo system, M ysore.

4. Worked as System Service Engineer in G.K. Enterprise, Bangalore.

C MS I nfo system p vt, ltd. t ill date (Customer Support Engineer ).

• Handling Amc’s in Karnataka bank, Vijaya bank, Sbm, Sbi, Indianbank, Ing

v ysha life insurance, New india assurance ltd & Food world,

• Installation and maintaining all bank softwares and updated patchs

• Installation, configuration and maintenance of Desktop and Laptop, Printers

and scanners.

• Operating System Installation (XP, VISTA, Windows 7)

• Operating system t roubleshooting.

• Software Installation & t roubleshooting.

• Installation and configuration of Symentic Antivi rus Corporate Edition 9.0

• Updating patches on the client system.

• MS-Office 2003,2007

• VPN Client (Installation, Configuration, Troubleshooting).

• Network t roubleshooting and installation (Wired).

• Asset management (Desktop, Laptops and other IT Accessories).

• Giving online support for Offsite users.

• Co-operating with user's, for their project requirement setup.

• Needs to implement the new project setup.

• Dot matrix, Inkjet, Laser Printers Installations & Troubleshooting.

• Configuration and t roubleshooting of email clients like MS Outlook, Outlook

express.

• Laptop installation and t rouble shooting.

• User account Enable and Disable, Password reset.

Phoenix computers, mysore ( System Service Engineer)

Worked on the KPTCL PROJECT onsite Infrastructure management

support which includes user support, IT operations, application support, and

network support.

Responsibility:

• Installing and configuring Microsoft products such as MS Operating Systems

and applications. .

• Installing, Configuring, and t roubleshooting for MS Outlook

• Configuring printers and other devices

• Installing & Configuring, Troubleshooting for Network printer.

• Creating, Managing User Accounts and Groups.

• Maintenance of Local LAN.

S.V.Info system, mysore (Customer Support Engineer ).

Responsibility:

• Maintained & Supported 100 Personal Computers using client OS

• L ike WinXP. With Client H/W & S/W

• T rouble shooting, Installation of MS Outlook, Updating Patches, Antivi rus.

• Assembling Computers, Trouble Shooting H/W & S/W Related Problems.

• Installation kaspersky antivi rus

• Technical Support for the developers in, Network t roubleshooting, H/W

t roubleshooting & t rouble shooting OS related problems

• Dot matrix, Inkjet and Network printers handling.

G.K.Enterprices, Banglore. ( System Service Engineer)

Responsibility:

• Installation of Desktop machines to home segments.

• Assembling Computers, Trouble Shooting H/W & S/W Related Problems.

• Machine installation to Colleges.

EDUCATIONAL QUALIFICATION

1. PUC (HEGP), DBGJ college, Gundlupet.

2. IT I in Electronics & Communication, JSS polytechnic,

N anjangud.

3. Persuing B.sc in IT, ksou, mysore .

4. Hardware & Networking in Neon, Mysore.

PERSONAL DETAILS

Name : Gururaj.G

Father’s name : Ganesh Mu r thy

Date OF Bi r th : 21/11/1982

Sex : M ale

Mari tal Status : M ar r ied

Nationality : I ndian

Languages : E nglish, H indi, and Kannada

Permanent Address : Mysore .

.

[ Gururaj.G ]

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