Floor Supervisor/Process Technician/Customer Service

W**** Stokke Ln

Barry D Heederik

Jefferson, Wisconsin 53549

920-***-**** (cell)

920-***-**** (home)

*********@*****.***

OBJECTIVE

To use my skills and experience to provide a team environment for the continued growth of your company.

WORK EXPERIENCE

8/2012 to Present Mid-City Sports

Hartland, Wisconsin

Position: Sales (Part Time)

Outside sales for Embroidery, screen print company.

10/2010 to 8/2012 BEI Electronics

Franksville, Wisconsin

Position: Quality/ Process Technician

Quality and Process Technician. Quality checks throughout each department making sure IPC

standards are met. Final QA check before product moves to shipping. Implement Process

Improvements for each department. Time studies are done to insure line efficiency. Creating

work instruction and drawings for the assembly line to insure consistent build. Working with

customers on design issues for product improvements, ECN’s and deviations. Proficient in

Microsoft Excel and Word.

10/2007 to 8/2010 Teamwork Designs

Fort Atkinson, Wisconsin

Owner

Screen print/Embroidery

10/2003 to 7/2007 Ultra Tec Inc

Madison, Wisconsin

Doc Control Supervisor and Process Technician Supervisor

Creating work instructions and drawings for each product. Time studies are done for each

product to insure line efficiency. Filing and controlling of all documents. Maintaining a revision

control of all documents. Performing floor audits on proper document revisions. Training

production on proper use of documents.

2002 ETI

Fort Atkinson, Wi

Production Manager

5/1986 to 8/2002 Universal Electronics Inc.

Whitewater, Wisconsin

Customer Service: Received order from customer and entered order on the system for

scheduling. Monitored customer product in production to insure on-time delivery was met. If

product was behind schedule kept in contact with customer with new date and plan of action.

Worked close with sales department on all current and new orders and also with all customers to

build a positive and confident working relationship.

Managed and Supervised the Surface Mount Department. Scheduled product for all lines.

Scheduled maintenance for all Surface Mount equipment. Managed 6 employees in the

department. Trained and monitored employees. Evaluated each product for process

improvements.

Supervised the Thru-Hole department with 15 employees. Scheduled product for each line.

Reviewed each product for process improvements. Monitored quality on a continued basis.

CERTIFICATIONS, LICENSES, AWARDS

Supervise class I II III

Set-up reduction certificate

Lean management certificate

SKILLS

I have been in the Manufacturing business for 20 years. In those 20 years I have managed or supervised 16 of those

years. Working with customers in a positive manner is vital to a company and that is something I enjoy and have been

successful. I have a good track record in Management and Supervision. Getting the best out of people and building a

team environment! Hard work, communication, trust and accountability has been my model of success. I believe my

skills could benefit a company like yours.

REFERENCES

Available upon request.

Contact this candidate