Velvet Softley
**** ******** ***. *** *******, CA 90047
424-***-**** ********@*****.***
SUMMARY OF QUALIFICATIONS
•
• Dosage Calculations
• Prescriptions Translation
• Filling Prescriptions
• Excellent verbal and written
communication skills
• Committed to providing outstanding
customer service skills
• Ability to learn new concepts quickly
and adapt to change
• Ability to resolve and find effective
solution to problems or concerns
• Ability to be an effective team member
• Ability to operate cash registers
• Microsoft Software
• Word, Excel, PowerPoint
PROFESSIONAL EXPERIENCE
Caregiver
Provide a warn and nurturing environment for disabled person. Assisted with their daily living needs.
Provided Transportation. Took care of personal business such as running errands and picking up
medications. Assisted in Bathing, Dressing, and changing patient (if needed). Record patient’s conditions/
Vidal signs.
Pharmacy Technician Extern
Refilled prescriptions. Answered phones and transferred calls appropriately. Called in/ faxed in refills
authorization requests to doctor’s offices. Counted pills; other duties as needed.
Cashier/ Customer Service
Received and processed payments by cash, checks, credit cards, vouchers or automatic debits. Operated
cash register and handled large sums of cash. Provided excellent customer service to encourage return
visits. Maintain clean and orderly work area. Resolve customer complaints. Setup and removed sales
signs.
EMPLOYMENT HISTORY
08/12- Present, Independent Contractor, Caregiver, Los Angeles, CA
05/12- 06/12, Target Pharmacy, Pharmacy Technician Extern, Gardena, CA
06/10- 12/10, Independent Contractor, Caregiver, Los Angeles, CA
03/09- 06/09, Target, Cashier/ Customer Service, Conroe, TX
EDUCATION
Pharmacy Technician Diploma, ICDC College, Lawndale, CA 09/11 - 06/12
Major: Nursing, Los Angeles Southwest College, Los Angeles, CA 09/07 - 02/09
Diploma, Abram Friedman Occupational Center, Los Angeles, CA 02/12
CERTIFICATIONS
California State Pharmacy Technician License
CPR & First Aid Certified
HIPAA Compliance Training for Pharmacy Technician Certificate
HONORS & AWARDS
Outstanding Efforts Awards- ICDC College- October 2011
Student of the Month- ICDC College- December 2011
References Available Upon Request