Customer Service Data Entry
Resume:
Lisa Jones
Harrisonville, MO. *4701
*******.****@*****.***
Objective
To achieve a position where my job experience and skills can be effectively used to
better my career and work efficiently for a company.
Special Certifications and Training
• Medical Assistant RMA(AAH)
• PCA training
• EMT-B certified
• American Red Cross CPR/First Aid certified
• Electronic Medical Record Data Entry training
Work Experience
Sparks Health Systems, Fort Smith Arkansas
October 2000- Present
Patient Care Assistant
• Excel in patient satisfaction in a high paced work environment while
meeting HIPPA regulations and accurately performing patient data entry for
electronic medical records.
• Unit assistant in med/surg hospital post op care of general surgical,
urological and neurological patients including ordering laboratory tests, medical
imaging, assisting physicians and registered nurses in care and prep of pre op and
post op patients. Answering phones on a multi-line call system.
• Taking accurate vital signs, ambulating post operative patients, wound care,
setting up procedure rooms, assisting physician with biopsies and other
procedures.
• Patient data entry into electronic medical record databases, maintain log for
in-office medications, crash cart and Cidex. Order stock and keep up to date
inventory reports.
• Provide care to gynecological and obstetrical patients: obtaining vital signs
and histories of patients, calling patients for assessment of problems, call in
prescriptions, schedule inductions and surgeries, pre certify surgeries, schedule
consults, and perform cystometrogram studies. Assist physician with in office
biopsies, sterile and non sterile procedures.
Sutherland, Fort Smith, Arkansas
February 1996- October 2000
Human Resource/ Accounts Payable Specialist
• Head Cashier: excelling at customer service and performing multiple tasks
in a timely manner. Aiding multiple cashiers in trouble-shooting and cash flow in the
register.
• Answering phones on a multi-line calling system.
• Commercial lumber sales, and accurately completing accounts
payable/receivable paperwork, billing and generated daily, weekly and monthly
reports.
Baldor, Fort Smith, Arkansas
May 1994-Janruary 1996
Line Assembler
• Electrical assembly
• Operate and setup lathe machinery
J-Mart, Hartford, Arkansas
May 1986- May 1994
Manager
• Maintaining customer satisfaction, order inventory, employee scheduling, and
generating inventory and cash flow reports.
Computer Skills
Proficient skills with Microsoft Office, Oracle Database, Electronic Medical Record
Data entry, transcription
References
Available upon request
Contact this candidate